Human Resources Business Partner
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-02-17
-
HR/Recruitment
Talent Manager, Employee Relations
Overview
Monday–Thursday in the office | Fridays working from home (non-negotiable)
Up to 60k basic + £4860 car allowance
Important – Please Read Before Applying
Due to the nature of this role, we are only able to consider candidates with proven HR Business Partner experience gained within large, multi-site retail or hospitality organisations (for example: supermarket groups, retail, leisure, hospitality, QSR, or other high-volume, people-intensive environments).
This role requires extensive, hands-on experience managing high-volume ER casework across multiple locations
. Unfortunately, applicants without this background will not be progressed to interview.
We are partnering with a large, well-established multi-site organisation operating at real scale across the UK. This is a senior, operational HR Business Partner role supporting a complex, fast-moving workforce.
You will work closely with senior operational leaders, acting as a true commercial partner
, while owning and delivering a heavy ER agenda across a large, dispersed employee population.
This is a hands-on role for someone who thrives in operational environments and is comfortable managing pace, volume and complexity.
Key Responsibilities- Partnering with senior operational leaders across a large multi-site estate
- Managing high-volume, complex ER casework including disciplinaries, grievances, absence, performance and restructures
- Providing pragmatic, commercially focused HR advice in a fast-paced environment
- Supporting leaders to drive engagement, performance and consistency across sites
- Contributing to wider people initiatives aligned to operational and business goals
- Proven HR Business Partner experience within large, multi-site retail or hospitality organisations
- Deep, practical experience handling high-volume ER casework in operational settings
- Confident working at pace with strong stakeholder management skills
- Commercial, pragmatic and solutions-focused in your approach
- Able to balance policy, risk and people impact in real-world operational environments
- Location: Shepherd’s Bush, London
- Working pattern: Monday–Thursday in the London office,
Fridays working from home (non-negotiable)
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