Director, Talent Manager, HR​/Recruitment

Job Description

Amazing Career Moments Happen Here

Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the insurtech game, we’re not just redefining what’s achievable, we’re creating a place where amazing career moments are made possible.

At Cytora, now an Applied Systems company, we’re transforming how insurers and brokers connect, operate, and grow. Our AI-powered platform is driving smarter decisions, greater efficiency, and seamless collaboration across the global insurance ecosystem. As we accelerate digital transformation, we’re looking for curious, collaborative minds ready to help shape what’s next. If you’re energized by innovation and inspired by impact, your future starts here.

We’re searching for a Director, People (Europe) to join our Global People Team in a remote or hybrid location. This is a matrix role, reporting directly to the global People function in the US, with a dotted-line reporting relationship to the European business leaders for Applied United Kingdom, Applied Ireland, and Cytora. The Director, People will lead the European People team and hold overall responsibility for all People domains, while serving as a key partner in integrating Applied’s global People processes and culture.

This is a remote position but will required occasional travel to our Brighton and Belfast offices.

To keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun.

• Lead and manage the local People team comprised of a Sr. People Business Partner, Sr People Generalist and People Generalist.
• Own all People domains including employee experience & welfare, learning & development, performance management, manager support, compensation and partnering with talent acquisition.
• Participate in planning and decision-making processes with the Talent Acquisition Team to align recruitment goals with business needs; collaborate with the team to assess effectiveness of recruitment strategies and suggest alternatives as necessary.
• Partner with senior leadership to design and implement people strategies that support business objectives and growth. Provide thought leadership and strategic insights to client leaders on people-related considerations that support and align with business objectives.
• Support the integration of People processes into Applied Systems, ensuring alignment of policies, processes, and culture.
• Build and maintain strong relationships with managers, providing coaching and guidance on people-related matters;
  Provide performance management guidance to managers, including coaching, counselling, career development, performance improvement plans, and as needed, decisions to terminate employment.
• Drive employee engagement initiatives and foster a positive, inclusive workplace culture;
  Implement and support company-wide employee engagement initiatives, localising them as needed;
  Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partner with the legal department as needed/required.
• Analyse trends and metrics in partnership with the People Operations Team to develop solutions, programs and policies; provide reporting on HR metrics to client leaders.
• In partnership with Finance, support client leaders in headcount and people-related budget adherence.
• Modify and implement talent strategies and create sustained solutions for talent…