Employee Relations Specialist

Employee Relations Specialist

Location: Coventry (Hybrid & Occasional Travel)

Salary: £36,900 + Non‑Contractual Bonus & Strong Benefits Package

Job Type: Full‑time, Permanent (40 Hours Per Week, Flexible Start/Finish)

Are you an experienced ER Advisor or ER Specialist looking to take ownership of transnational through to complex casework within a major global brand?

We are partnering with a world‑class, global supply chain and logistics leader to recruit a dedicated Employee Relations Specialist to join their centralised People Services team. Operating in a fast‑paced, rapidly changing environment, this role offers a fantastic balance of high‑level case management, strategic stakeholder engagement, and continuous improvement project work.

This is a hybrid position, offering excellent flexibility with 2‑3 days of remote working alongside occasional travel to key group sites as required.

• Complex Case Management: Independently manage high‑volume, end‑to‑end ER cases including complex grievances, disciplinaries, capability issues, long‑term sickness, and sensitive business exits/dismissals.
• Stakeholder Partnership: Work closely with local HR Business Partners and line managers, coaching and influencing them to drive cases to a swift, compliant, and commercial resolution.
• Mentorship: Act as a technical subject matter expert, supporting and mentoring junior members of the People Services Advice team.
• Continuous Improvement & Projects: Track case management data to identify structural trends, assist in developing new ER toolkits, and support large‑scale change projects, including TUPE and restructuring.
• Compliance: Maintain flawless, up‑to‑date knowledge of UK employment legislation to deliver expert‑level risk mitigation.

To hit the ground running in this fast‑paced environment, you will need to demonstrate:

• Proven ER Expertise: Strong practical experience managing a high‑volume caseload of complex, end‑to‑end ER issues.
• Unionised Environment
  
  Experience:
  
  Prior experience working effectively within a trade unionised environment is highly advantageous.
• Commercial Acumen: The ability to assess high‑volume workloads, identify critical priorities, and make sound commercial decisions while balancing risk.
• Stakeholder
  
  Skills:
  
  Exceptional communication skills with the confidence to challenge, influence, and build relationships with senior stakeholders across multiple locations.
• Qualifications: A deep understanding of HR best practice and UK employment legislation is essential; a CIPD qualification (or working towards it) is highly desirable.