People and Culture Advisor National Care Group NCG Globe Centre

/TP//7864

Salary: £29,200 per annum plus £1,000 Joining bonus

Contract Type:
Full time, 37.5 hours per week

Reporting to:
People & Culture Partner

Location: Accrington based – Hybrid role

We are looking for a People & Culture Advisor to play a pivotal role in shaping our people strategy and driving a values-led, inclusive and high‑performing culture across the organisation.

National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autism and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.

At National Care Group, our colleagues are at the heart of everything we do. We’re proud to support people to live their best life possible, and we know that starts with creating a workplace where our colleagues feel valued, supported and able to do their best work.

We offer a competitive salary and comprehensive benefits package, alongside flexible home working that helps you balance work with life outside of it.

You’ll be joining an organisation with a strong sense of purpose, where your expertise will genuinely make a difference. We invest in our colleagues’ development, encourage collaboration and value inclusive, down‑to‑earth leadership. Whether you’re working from home, onsite or visiting services, you’ll be trusted to work flexibly while remaining visible, connected and impactful.

As part of the People & Culture Team, you will focus on providing exceptional advice and support to colleagues and people leaders, in line with best practice and compliance with UK employment legislation. You’ll support the resolution of workplace issues, develop and review policies and advise on the management of colleague conduct, performance and capability.

• Work as the first point of contact, providing guidance, support and direction to people leaders and colleagues on a variety of aspects of the employment relationship
• Maintain accurate case records and work collaboratively with the People and Culture Partners to reach successful resolution
• Administration and embedding of people-related systems
• Support the development, review and implementation of HR policies and procedures
• Support with generating letters, templates and documentation as needed
• Proactively support continuous improvement by reviewing existing and new processes
• Collaborate with the wider People & Culture Team to support delivery of the wider People Strategy projects

• CIPD Level 3 qualification or equivalent experience.
• Previous experience as an HR advisor.
• Previous experience in employee relations.
• Strong knowledge of HR principles, practices, and UK employment law.
• Excellent interpersonal and communication skills with the ability to build positive relationships.
• Proficiency in HR systems, data analysis, and the Microsoft Office Suite.
• A proactive, organised, and collaborative approach to working in a fast‑paced environment.

Don’t meet every single requirement? We invite you to apply anyway!

At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. So, if you’re ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for!