HR and Payroll Officer

HR & Payroll Officer

📍 Redditch
💰 £30,000 per annum

Working Pattern:
Full-time | 40 hours per week (8:30am - 5:00pm)

Office-based for the first 3 months
Hybrid thereafter (1 day working from home)
About the Company

Our client is a well-established, independent provider of community healthcare services, operating across the Midlands and South Wales. With a workforce of approximately 800 employees, they are committed to delivering high-quality patient care, professional advice, and accessible health services within local communities.

Due to continued growth, they are now seeking an experienced HR & Payroll Officer to join their busy and collaborative team.

The Role

This is a varied and hands-on position with a strong focus on Employee Relations (ER), alongside involvement in payroll and broader HR responsibilities.

You will play a key role in supporting managers, resolving employee queries, and ensuring the smooth delivery of HR and payroll processes across the organisation.

Key Responsibilities

Provide day-to-day HR support across the business
Manage and advise on a range of ER cases, including absence, disciplinaries, and grievances
Coach and support line managers on HR policies and best practice
Act as the first point of contact for employee queries
Assist with payroll processing
Maintain accurate HR and payroll records in line with compliance requirements
Support HR projects and continuous process improvements
Assist with organisational changes, including exposure to TUPE processes where applicable

About You

Essential:

Proven experience in a generalist HR role
Previous exposure to payroll processes (all levels considered)
Strong, hands-on experience managing employee relations cases
Confident advising and coaching managers
Excellent communication and organisational skills
Ability to manage a varied and fast-paced workload

Desirable:

Familiarity with TUPE processes
CIPD Level 3+ (or working towards)
Why Apply?

This is a fantastic opportunity to join a growing healthcare organisation where you will gain exposure across both HR and payroll, working in a supportive and people-focused environment.

They are looking for a proactive, approachable HR professional with strong ER experience, who enjoys supporting managers and being at the heart of a busy HR function