Employee Relations Specialist

Human Resources Advisor

Location: West Drayton UB7 9BL
and some travel to Acton and Leyton (expenses can be claimed)

Job Type: Permanent, Full Time, 40 hours per week.

Are you an innovative, ‘outside-the-box’ thinker with a passion for driving positive change through employee relations? We’re looking for a confident and proactive Employee Relations Advisor to join our dynamic People Team.

This isn’t a back‑seat, supportive role. You'll be the go‑to expert for ER matters in our Purfleet site, leading, influencing, and owning cases from start to finish. That means managing the full spectrum of ER activity (grievances, disciplinaries, investigations, etc.), but also spotting trends in data, identifying root causes, and collaborating with the wider People team to improve the colleague experience and drive long‑term, people‑first solutions.

Our Employee Relations Advisors operate as a helpful ‘hub’ of employee relations support for the Ocado Logistics management team. At the forefront of employee relations, they support a team of managers across the business, taking ownership of ER cases, including high‑level disciplinaries, appeals, grievances, short‑term and long‑term sickness, data reporting and more – no two days truly are the same!

To be successful in this role, you will need previous ER experience gained within a fast‑paced, high‑volume environment, combined with:

• Up to date knowledge of UK employment law
• A highly organised approach with the ability to prioritise and multitask when dealing with volume cases.
• The ability to keep accurate records of all actions and documentation relating to cases being managed through to conclusion.
• Including being present in some meetings and taking notes.
• The passion to embrace initiatives that improve performance, attendance, retention and the overall employee experience
• CIPD qualifications, desirable

Previous roles or experience may have included:
Employee Relations Advisor, Employee Relations Specialist, Employee Relations Case Officer, ER Case Handler or HR Advisor.

Our award‑winning recognition scheme celebrates your contributions. Your well‑being is at the core of our Offerings:

• Flexible Work:
  Enjoy 30 days of ‘work from anywhere’ policy for a balanced life.
• Private Medical Cover:
  Rest easy with comprehensive private medical insurance.
• Family‑Friendly:
  We support your family with maternity, adoption, shared parental leave, and paternity leave.
• Pension Plan:
  Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
• Generous Leave:
  Begin with 25 days, growing to 27 after 5 years, with an option to buy more.
• Financial Aid:
  Get interest‑free train tickets and join our Cycle to Work Scheme.
• Share Schemes:
  Join exciting share plans to participate in our success.
• Shopping Perks:
  Enjoy a 15% discount on  and savings at popular retailers and restaurants.
• Financial Protection:
  We offer Income Protection and Life Assurance for financial security.

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.