HR Assistant - FTC

Role Overview

Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious, constantly learning, listening, and growing. We’ll truly value your ideas. You’ll be joining an award‑winning, hardworking and commercially minded team, where you’ll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You’ll get the opportunity to be involved in varied and challenging work.

Working in an open and supportive environment, to deliver outstanding results.

HR Assistant – Permanent

Birmingham

Standard working hours are 9.30am-5.30pm. We operate a 3‑day in‑office, 2‑day from‑home working model and consider flexible working requests.

• Providing first‑line HR support, responding to employee queries in a timely, professional and customer‑focused manner.
• Supporting the full employee lifecycle, including onboarding, changes to employment, and offboarding processes.
• Maintaining and updating employee records across HR systems, ensuring accuracy and compliance at all times.
• Preparing HR documentation including contracts, letters, and variations to terms and conditions.
• Coordinating onboarding activity to deliver a smooth and positive new joiner experience.
• Supporting payroll and benefits processes by ensuring accurate and timely data input.
• Working collaboratively with colleagues across HR and the wider business to support day‑to‑day HR operations.
• Identifying opportunities to improve processes and enhance service delivery within the HR Shared Services function.

• Previous experience in HR administration, preferably within a professional services and/or shared services environment.
• Experience supporting employee lifecycle activities such as onboarding, changes to employment, and offboarding.
• Strong organisational skills with the ability to manage multiple tasks and prioritise effectively.
• Excellent attention to detail with a focus on data accuracy and compliance.
• Experience handling employee queries with a professional and customer‑focused approach.
• Strong communication skills, both written and verbal.
• Experience using HR systems or databases to maintain employee records.
• A proactive and forward‑thinking mindset, with the ability to identify opportunities for process improvement.
• Ability to work collaboratively as part of a team while building strong relationships across the business.

We are a top Stonewall employer, a Valuable 500 member, a signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking.