HR Advisor

Overview

THE OPPORTUNITY

Do you love working with people in mind, thrive on problem-solving, and get excited about building a workplace where everyone can shine? We’re looking for a HR Advisor to join our wonderful HR team at Joma Jewellery & Katie Loxton.

This is a role with real variety, you’ll work across multiple business groups such as our Head Office, retail and Warehouse Operations team, each bringing their own unique energy and priorities. You’ll be a trusted advisor, a coach for people managers and a positive force for driving best practice across the business. Together with the wider HR team, you’ll collaborate, innovate, and keep raising the bar to deliver an outstanding people experience.

You will manage your own varied Employee Relations caseload, taking ownership of matters ranging from investigations, grievances, disciplinary and capability cases from start to finish. We’re looking for someone who is passionate about Employee Relations and thrives on achieving positive outcomes while providing supportive, practical recommendations that help prevent future issues and strengthen people management practices. Alongside ER responsibilities, you will provide payroll support as required and play an active role in talent-related activities, including promotions, career pathway development, succession planning, and supporting colleagues to reach their full potential.

The role is Monday - Friday 9am-5pm. You ll enjoy the variation of the exciting buzz of our friendly warehouse and stunning head office both in Banbury, Oxfordshire three to four times a week on average with the flexibility to work from home for the remaining days. During time to time you may get the opportunity to visit our wonderful flagship store in Milton Keynes too.

THE BEHIND THE BRANDS

We’re a family-run, entrepreneurial company with an exciting pace of life and a bright and friendly team. We are passionate about creating stunning products with a personal touch and innovating our business behind the scenes. We value creativity, collaboration and integrity.

• Adhering to Company policies and procedures, internal HR processes, legislation and ACAS best practice at all times
• Ensuring consistent compliance with data protection laws and UK employment legislation in all situations
• Keeping up to date with the latest employment law, legislation and regulations to ensure compliance at all times, playing an active role in your own development by keeping informed via ACAS, CIPD, reading industry news, employment law updates etc
• Researching and proposing actions in preparation for any UK law and legislation changes
• Proactively researching case law, sharing key findings with the wider HR team
• Providing comprehensive advice, support and guidance to employees and line managers on all HR matters throughout the employee lifecycle whilst balancing both the needs of employees and the business
• Taking ownership of key employee lifecycle processes such as but not limited to; new starters, probation, absence, leavers from start to end, including capturing key data through regular reporting and escalating supportive suggestions to senior management
• Conducting employee check in calls and exit interviews, sharing relevant feedback with department leaders along with supportive suggestions to aid continuous improvement
• Facilitating and supporting management in conducting HR processes, including investigations, grievances, capability, and disciplinary meetings, while occasionally taking the lead in conducting these sessions independently when required
• Providing proactive support to employee relations cases from start to end through coaching and advising managers to ensure that they act in line with employment law, Company policies and procedures whilst adhering to internal HR processes
• Escalating any high-risk cases to senior management in a timely manner to ensure best practice is followed
• Working closely with the wider HR team to ensure clear case management
• Advising managers on performance management processes to drive high performance and achieve business goals
• Coaching, mentoring and empowering line managers to confidently take ownership of…