People Operations Generalist | Part Time Contractor; Remote, EU​/CET

About Maze

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today’s AI‑powered world, anyone can build a product fast. The real challenge is deeply understanding user needs and building the right product.

Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to recruit participants, run studies autonomously, and surface insights that drive product decisions. Maze’s AI capabilities automate busywork and add depth to the insights themselves. Maze was recently named the #1 user research platform in UX Tools’ Design Tools Survey.

We support world‑class customers such as Uber, Amazon, Atlassian, Anthropic, and more. The company is Series B funded and operates a global remote workforce.

People Operations Generalist – part‑time contractor (EMEA hours). This role is open exclusively to candidates based in the United Kingdom, Ireland, Spain, Portugal, or the Netherlands. This is a part‑time contractor position and is not eligible for employee benefits.

• Own and improve core People Ops processes across the employee lifecycle (onboarding, off‑boarding, role changes, etc.)
• Act as the first point of contact for employee and manager questions, providing thoughtful and timely support
• Maintain and improve HRIS data integrity and workflows (Rippling)
• Partner with managers to support performance cycles and engagement programs
• Help build scalable processes as the company grows globally
• Own access management across People systems and company tools, ensuring strong data control, security, and audit readiness
• Identify opportunities to leverage AI and automation to improve People Operations processes, reduce manual work, and enhance the employee experience

• Support compensation cycles (benchmarking, salary reviews, promotions, and adjustments)
• Help maintain and evolve compensation frameworks and job architecture
• Administer and improve global benefits programs (e.g., health, leave, wellness, and new offerings)
• Partner with external vendors and brokers to manage renewals and implementation
• Ensure compliance with local regulations across different countries

• Assist with international employment setup and ongoing operations (e.g., EORs, payroll coordination, documentation)
• Support policy creation and updates
• Help manage audits, reporting, and documentation across regions

• Contribute to key People initiatives (manager training, performance improvements, new benefits rollouts)
• Identify inefficiencies and proactively suggest improvements
• Help build documentation and internal resources for managers and employees

• Coordinate interview scheduling across multiple time zones
• Manage candidate experience, ensuring timely updates and follow‑ups
• Support job posting setup and updates across the careers site and external job boards
• Support pre‑boarding and onboarding processes

• 2‑4 years of experience in People Operations, HR, or Total Rewards
• Proven ability to manage and maintain high‑quality, reliable people data across systems and processes
• Comfortable working in a fast‑paced, scaling environment (ideally startup or tech)
• Ability to handle sensitive information with discretion
• Demonstrated curiosity about emerging technologies, including AI, and a willingness to incorporate them into daily work
• Strong communication skills and a service‑oriented mindset
• Comfort working cross‑functionally with Finance, Legal, and leadership teams

• Experience with Rippling, especially optimizing workflows, automations, and system integrations to improve efficiency and data accuracy
• Experience owning and optimizing Notion as a source of truth, including building structured, scalable documentation systems
• Hands‑on experience supporting People…