HR Partner

HR Partner

Full time hours

Hybrid working:
Typically, 2-3 days in office / working from home + travel for meetings when required (1-2 times per month on average)

Salary £35,000 - £40,000 per annum + Company performance bonus + Benefits

Permanent

Location:

Westerleigh Crematorium Head Office (Near Bristol)

You will work closely with our Head of Group HR Operations and the wider HR team, partnering with Managers across our operational and support functions to deliver a responsive, pragmatic and commercially focused HR service.

As one of the first points of contact for people matters, you will provide practical advice, coaching and guidance on a broad range of employee relations and HR topics. You'll play an important role in our ongoing journey to equip managers with the confidence, knowledge and tools to lead their teams effectively, while ensuring our colleagues receive a positive and consistent people experience.

We are looking for someone who is naturally curious, organised and confident in building trusted relationships. You will be an effective communicator who can coach, influence and challenge managers, empowering them to make fair, informed and people‑focused decisions. With a proactive mindset and a collaborative approach, you'll help drive positive outcomes for both our colleagues and the business.

• Employee Relations:
  • Provide first‑line HR advice and guidance to managers on low‑level disciplinary matters, grievances, absence management, performance management, flexible working requests, and probation review guidance.
  • Support and coach leaders through basic formal and informal employee relations processes.
  • Support the preparation of HR documentation including letters, outcome communications and meeting documentation.
  • Ensure cases are managed consistently, fairly and in accordance with company policies and procedures.
  • Escalate complex or high‑risk cases to the Head of Group HR Operations where appropriate.
• Manager Support &
  
  Coaching:
  
  
  • Build effective working relationships with leaders across the business.
  • Provide practical, commercially focused advice that supports operational decision‑making.
  • Coach managers to build confidence in handling people matters.
  • Promote early intervention approaches to minimise escalation of employee issues.
• HR Operations:
  • Support the delivery of core HR processes including probation management and performance review processes.
  • Ensure colleague records are maintained accurately and confidentially.
• Data, Reporting & Compliance:
  • Maintain accurate HR records and case management systems.
  • Produce HR reports and management information as required.
  • Analyse trends in absence, turnover and employee relations cases to identify improvement opportunities.
  • Ensure compliance with employment legislation, GDPR and company policies.
• Projects & Continuous Improvement:
  • Support Group‑wide HR initiatives and projects.
  • Contribute to the development of HR processes, systems and colleague experience improvements.
  • Assist with employee engagement, wellbeing and culture initiatives.

• Previous experience working as an HR Advisor, HR Partner, Senior HR Administrator, People Partner, Employee Relations Partner or equivalent role.
• CIPD qualification or desire to obtain.
• Working knowledge of UK employment law.
• Experience managing basic employee relations cases.
• Excellent communication and stakeholder management skills.
• Ability to handle sensitive and confidential information appropriately.
• Strong organisational and administrative skills.
• Proficient in Microsoft Office and HR systems (HR System: Iris Cascade).

• £35,000 – £40,000 per annum + Company performance bonus.
• 24 days holiday + 8 days bank holiday.
• Life Assurance.
• Access to a wide range of retail discounts and wellbeing support.
• Ongoing learning & development.
• Pension scheme.
• Employee Assistance / Occupational health support Program.
• Headspace:
  Mindfulness App.
• Mental Health Ambassadors.
• Free Cremation benefit for immediate family.
• Bereavement Leave.
• Enhanced maternity & paternity pay.
• Recognition scheme.
• Free Flu jab.
• Employee discount at onsite café.
• Free parking.