Employee Relations Lead – Global IT Consulting. Remote

Are you an experienced Employee Relations professional who thrives on managing complex cases from start to finish while coaching managers to make fair, confident and commercially sound people decisions?

Join an award-winning global technology consultancy where you'll become the go-to Employee Relations expert, partnering with managers, HR colleagues and business leaders across the UK to navigate complex people challenges and reduce organisational risk.

If you're looking for a role where your expertise is trusted, your judgement is valued and you'll genuinely influence how Employee Relations is delivered across the business, we'd love to hear from you.

Candidates must be able to work in the UK without restrictions.

The Role at a Glance Employee Relations Lead Remote
- Home-based with occasional travel to London Competitive Salary + Excellent Benefits Permanent
- Full Time

Hours:

09:00 - 17:00

Pedigree:
Global Leader in SAP Consulting, Digital Transformation & Business Solutions Awards: SAP Pinnacle Awards 2024 | Top Employer Award 2024

Your Background /

Skills:

Employee Relations, UK Employment Law, HR Advisory, Manager Coaching, Complex Case Management, Redundancy, TUPE, Employment Law, Stakeholder Management Who We Are Join our award-winning team at NTT DATA Business Solutions Group and become part of a thriving, innovative culture. Recognised through awards including the SAP Pinnacle Awards 2024 and the Top Employer Award 2024, we help organisations around the world transform their businesses through technology, expertise and collaboration.

Our People team plays a vital role in supporting managers, protecting the business and creating positive employee experiences through practical, commercially focused HR advice.

Role Overview As Employee Relations Lead, you'll take ownership of employee relations casework across the UK, providing practical, consistent and legally sound advice to managers and HR colleagues.

You'll independently manage a varied portfolio of Employee Relations matters, from day-to-day cases through to complex and sensitive situations, ensuring every case is handled fairly, consistently and in line with UK employment law and company policy.

This is a genuinely hands-on role where you'll own cases from initial advice through to resolution, including all associated administration and documentation, while acting as the trusted Employee Relations expert across the business.

Key Responsibilities Employee Relations Case Management
• Independently manage a portfolio of Employee Relations cases including disciplinary, grievance, performance, absence, conduct and other complex employee matters.
• Take full ownership of cases from initial advice through to resolution, including all associated administration, documentation and follow-up.
• Advise on flexible working requests, contractual changes and employee exits.
• Support managers and HR colleagues through formal processes including redundancy consultations and TUPE transfers.
• Develop Employee Relations strategies for complex organisational change programmes, including redundancy planning, cost calculations, consideration of alternatives, manager briefings and successful execution.
• Ensure all cases are managed fairly, proportionately and in line with UK employment legislation and company policies.
• Maintain accurate case records while identifying appropriate escalation points where required.

Advisory & Manager Coaching
• Provide practical Employee Relations guidance to line managers and HR Business Partners on employment law, company policy and best practice.
• Coach managers through difficult employee conversations and formal processes, helping them confidently manage complex people issues.
• Support managers in resolving Employee Relations matters at the earliest appropriate stage.
• Work closely with Legal where cases present increased legal, regulatory or reputational risk.
• Act as the trusted Employee Relations subject matter expert across the UK business.

Policy & Continuous Improvement
• Support the development and ongoing review of Employee Relations policies, guidance and manager toolkits.
• Support investigations, whistleblowing cases and Subject…