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Services Officer
Remote / Online - Candidates ideally in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-09-05
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for:
Newcastle City Council
Remote/Work from Home
position Listed on 2026-09-05
Job specializations:
-
HR/Recruitment
Recruiter / Talent Acquisition, HR Generalist / Talent Management, Regulatory Compliance Specialist
Job Description & How to Apply Below
Location: Newcastle upon Tyne
We are seeking an Employee Services Officer to join our dynamic team within a Payroll and HR Administration environment providing services to the Council, Schools, Trusts and Multi Academies Trusts. This is an exciting opportunity for a detail-oriented professional who thrives in a high-volume setting and is passionate about delivering exceptional service.
About the Role:As an Employee Services Officer, you will manage the full employment lifecycle from onboarding new starters to processing leavers, while ensuring accuracy and compliance.
Responsibilities:- Posting job adverts and supporting managers through the full onboarding process.
- Preparing and processing monthly payroll, including additional hours, allowances, and contractual changes.
- Managing HR administration tasks such as issuing contracts and maintaining employee records.
- Monitoring sickness, maternity, paternity, and shared parental leave.
- Providing excellent customer care and meeting tight deadlines in a high-volume environment.
- Experience in HR administration or payroll.
- Good organisation and time management skills
- Strong attention to detail and ability to work under pressure.
- Excellent communication and customer service skills.
- Flexible working hours (7am–7pm) under our flexi system.
- Hybrid working: minimum 2 days in the office after training.
- 25 days annual leave plus 8 bank holidays (rising to 29 days after 5 years).
- Option to buy additional leave.
- Excellent pension scheme and benefits, including retail discounts, car leasing, and salary sacrifice schemes.
- Agile start-up payment of £150 and IT equipment provided for home working.
Interviews will be held on Wednesday 23rd September.
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