Relations Partner

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America.

Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

Using your expertise in regional law and best practice you will be supporting, Employees, Managers and People Business Partners within their defined region(s).

Duties include:

• Management, tracking and support on long-term absence cases.
• Management, tracking and resolution of employee relations issues, investigations, consultations, disciplinaries, grievances, conduct, competency, appeals, complaints and the like.
• Supporting the business with the successful integration of employees within newly acquired business.
• Advising other members of the People Team and the business on regional best practice and employment law.
• Creating, reviewing, assisting and rolling out HR policies, processes and procedures.
• Advising on employee disputes.
• Coaching managers and employees on performance management.
• Driving, collaborating and supporting on initiatives to improve employee engagement, retention and morale.
• Escalate complex or high-risk employee issues to People Business Partners, as required.
• Working alongside the People Business Partners to coordinate global mobility and global travel activities, ensuring paperwork is completed in line with legal requirements for visas, work permits or similar documents. Including the update of information held by government or official agencies and renewals.
• Liaising with Reward with regard to any health and wellbeing initiatives, as required.

Any other duties as requested by the Head of People Operations commensurate with the role.

• Recognised Human Resources Qualification/Accreditation or equivalent experience
• Proven experience of working within a HR role with a strong employee relations element/focus
• Significant, up-to-date knowledge of best practice and labour/employment law within your required region(s)
• Proficient with Microsoft Office, in particular Word, Excel & Power Point
• Possess high levels of confidentiality
• Good attention to detail and accuracy
• An understanding of the impact of change on employees
• Excellent communication, inter-personal, coaching and influencing skills
• Experience of working within a matrix, global or complex business structure would be advantageous

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming…