Human Resources Generalist - West Coast

We’re looking for a full-time Human Resources Generalist to join our growing Human Resources team. This is a remote position based in the West Coast , supporting employees and managers across Canada Gold's West Coast and U.S. operations.

This is a hands-on HR role with a strong emphasis on recruitment , along with employee support, onboarding and offboarding, leave administration, HRIS management, benefits coordination, employee records, and general HR administration. You'll work closely with the Director, People and Culture and Human Resources team to help ensure our people processes are consistent, accurate, and responsive across our growing organization.

You'll also serve as an important first point of contact for employees and managers, helping answer routine HR questions and ensuring more complex or sensitive matters are appropriately escalated. With Canada Gold continuing to expand, this is a great opportunity for an HR professional who enjoys recruitment while also wanting broad exposure across the employee lifecycle.

• Manage full-cycle recruitment for retail and support positions across Canada and the U.S.
• Create job postings, source candidates, review applications, conduct candidate screening, and coordinate interviews
• Prepare approved offers and maintain accurate candidate tracking and recruitment reporting
• Provide day-to-day HR support to West Coast employees and managers, answering routine questions about policies, benefits, leaves, and HR processes
• Coordinate onboarding, orientation, probationary check-ins, and offboarding administration
• Apply established HR policies and help employees and managers understand routine HR processes
• Process routine leave requests and maintain accurate leave records
• Coordinate accommodation and return-to-work documentation while ensuring confidentiality and timely follow-up
• Coordinate benefits enrolment, employee changes, and payroll inputs with payroll and benefits partners
• Maintain accurate employee files, employment agreements, and HRIS records
• Process and maintain records related to hires, transfers, compensation changes, and employee departures
• Regularly review HRIS and employee information for accuracy and completeness
• Coordinate employee communications, training logistics, engagement activities, and workplace health and safety records
• Prepare routine HR reports related to headcount, recruitment, turnover, and attendance
• Identify opportunities to improve HR administrative processes and support HR initiatives
• Recognize and appropriately upscale complex employee relations, compliance, policy, or other higher-risk matters to the Director, People and Culture

The scope above reflects the Generalist's broader responsibilities for recruitment, employee records, reporting, training logistics and H&S administration.

• Diploma or degree in Human Resources, Business Administration, or a related field
• Demonstrated HR Generalist experience across areas such as recruitment, employee support, onboarding, leave administration, and employee records
• Experience recruiting and supporting employees across multiple locations
• Working knowledge of Canadian employment standards, privacy requirements, and general HR practices
• Strong organizational skills and attention to detail
• Strong written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced, multi-location environment
• Experience working with HRIS and applicant tracking systems, spreadsheets, and workforce reporting
• Strong judgment and an ability to recognize when an HR matter requires additional guidance or escalation
• Professionalism and discretion when handling confidential employee information
• A practical, approachable, and service-oriented approach to supporting employees…