Head of Human Resources

Be all you can be with Hamberley

At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day', and we have an exciting opportunity for a Head of Human Resources to play a key role in delivering our people strategy and supporting our growing network of care homes.

The Head of HR leads the HR, Learning & Development and Overseas Recruitment functions, and is the company's senior adviser on all people matters.

The role sets and delivers a people strategy that supports safe, high-quality, person-centred care, helping us attract, develop and keep the right people in every home.

The postholder will lead a team that provides practical, accessible support to home managers and home-based teams, reducing friction on HR and employee relations matters.

We offer our colleagues:
Competitive salary and benefits package with discretionary bonus
25 days holiday (plus Bank Holidays)
Based in our Luton Support Office at least 3 to 4 days a week, with regular travel to homes.
Workplace pension
A supportive and collaborative working environment
Opportunities for professional development and training
Employee Assistance Programme, occupational health support and wellbeing services

What you'll be doing:

Leadership and people strategy
Develop and deliver a people strategy aligned with the company's vision, business plan and values.
Advise the Commercial Director, Board and senior leadership on all people matters, and prepare Board papers and reports.
Lead, develop and motivate the HR team, setting clear objectives and making sure the structure gives good coverage across both regions.
Build strong working relationships with home managers and operational leaders, acting as a visible and accessible presence in the homes.

Employee relations
Oversee the handling of disciplinary, grievance, capability, absence and performance cases, ensuring they are fair, consistent and timely.
Personally manage complex, senior or high-risk cases, including tribunal claims, working with external legal advisers where needed.
Promote early, informal resolution and equip home managers to handle day-to-day people matters with confidence.
Manage employee consultation, including on organisational change and any collective matters.

Policy, compliance and employment law
Keep HR policies, procedures and contracts up to date with employment law and good practice.
Ensure HR practice supports regulatory requirements, including CQC expectations on safe recruitment, staffing, training and fitness of staff.
Oversee safer recruitment and pre-employment checks, including DBS checks, right-to-work checks and references.
Ensure compliance with UK GDPR and the Data Protection Act 2018 for employee data.

Overseas recruitment and sponsorship
Oversee the Overseas Team and the company's Home Office sponsor licences, ensuring all sponsor duties are met.
Ensure accurate record-keeping, reporting and right-to-work compliance for sponsored workers, and readiness for Home Office compliance visits.
Support the wellbeing, integration and retention of internationally recruited staff.

Recruitment, retention and workforce planning
Work with the recruitment team to support timely onboarding, consistency in documentation and compliance.
Develop workforce plans and use data on turnover, absence and vacancies to target action where it is most needed.
Lead initiatives that improve engagement, wellbeing and retention across the homes.

Reward and payroll
Oversee pay and reward, including annual pay reviews, pay benchmarking and National Living Wage changes.
Work with Payroll and Finance on accurate, timely payroll inputs, and manage the HR budget, including salary costs.

Learning and development
Through the Head of L&D, ensure staff receive the mandatory, induction and…