Human Resources Business Partner

Position: Human Resources Business Partner
Department: Human Resources
Location: Philadelphia, PA

The Study at University City is seeking a highly organized and detail-oriented Human Resources Business Partner to lead and execute all HR functions for the hotel and restaurant. This role is a comprehensive, hands-on leadership position responsible for managing the full employee lifecycle while supporting operational priorities and advancing HR initiatives aligned with Study Hotels’ culture and business objectives.

The HR Business Partner is a key member of the property’s senior leadership team, partnering closely with the General Manager and department leaders to support workforce planning, operational performance, and team member engagement. This role requires strong attention to detail, sound judgment, and the ability to manage multiple priorities in a fast-paced hospitality environment.

The HR Business Partner oversees recruiting, payroll, employee relations, benefits administration, and performance management while implementing Home Office strategies to ensure alignment across the portfolio.

Our caring and attentive associates reinforce our belief that guest service and internal partnership are our highest priorities. We seek a proactive and service-oriented HR professional who thrives in a dynamic setting and is passionate about building strong teams and a positive workplace culture.

HR Operations Snapshot

• Full-service hotel and restaurant operation
• Oversight of recruiting, onboarding, payroll, and employee relations
• Cross-functional partnership with hotel leadership and Home Office
• Fast-paced hospitality environment with multiple priorities
• Focus on compliance, consistency, and team member experience

Responsibilities

• Lead and manage all Human Resources functions for the hotel and restaurant, including recruiting, onboarding, payroll, benefits, and employee relations.
• Serve as a strategic partner to the General Manager and leadership team to support operational performance, workforce planning, and team member engagement.
• Own the full-cycle payroll process, ensuring accuracy, compliance, and timely submission, including auditing time records, managing pay codes, and resolving discrepancies.
• Oversee benefits administration, including enrollment of newly eligible team members, with strong adherence to ACA compliance requirements.
• Lead full-cycle recruiting efforts, including sourcing, interviewing, hiring, and onboarding, ensuring alignment with staffing needs and company standards.
• Drive the performance management process, including annual reviews, coaching, disciplinary actions, and development planning in partnership with department leaders.
• Provide guidance and support to managers on employee relations matters, ensuring consistency, fairness, and compliance with company policies.
• Implement and execute Home Office HR initiatives, policies, and programs to ensure alignment across the portfolio.
• Ensure compliance with all federal, state, and local employment laws and maintain accurate and up-to-date employee records.
• Monitor HR metrics and provide reporting and insights to leadership to support informed decision-making.
• Foster a positive, inclusive, and high-performance work environment that supports retention and team member engagement.
• Partner cross-functionally with department leaders to support operational needs and drive consistency in HR practices.

Fundamentals

• Education:
  
  Bachelor’s degree in Human Resources, Business Administration, or related field required.
• Experience:
  
  Minimum of 3–5 years of progressive Human Resources experience, preferably in hospitality or a service-based environment.
• Demonstrated ability to manage multiple HR functions including recruiting, payroll, and employee relations.
• Hands-on…