Sr Mgr, SAP SuccessFactors EC and Platform; EMEA)

Job Summary The Senior Manager of SAP Success Factors EC and Platform plays a pivotal role in the strategic direction and development of our SAP Success Factors Core HR solution with a focus on best practices, optimization, global scalability and team development. This is a hands-on role that directs the Employee Central module product lifecycle, and drives the design, optimization and day-to-day of the entire SAP Success Factors HCM Platform.

The Senior Manager is responsible for a global team to drive initiatives as well as perform platform maintenance and compliance activities aligned to technology standards and best practices. This includes the Success Factors instance and Release Management strategy, internal and external audits, Role Based Permissions, SAP product releases, and project delivery. Close partnership with Finance, HR and Payroll is required to scale processes, reduce manual work and align initiatives to business imperatives.

Job Responsibilities Lead a global team of remote staff to administer and ensure compliance for the SAP Success Factors Platform and Success Factors Core HR module across 40+ countries

Configure, maintain, and support Employee Central and the integration to EC Payroll Support system upgrades for Platform, EC and Joule Troubleshoot complex system issues and partner with vendors as needed

Develop and drive the rollout and ongoing use of AI-enabled capabilities

Lead as well as assist with audit and compliance related reporting and associated controls

Global Role Based Permissions maintenance, audit and governance across the Platform Partner with internal stakeholders to lead HR technology delivery of initiatives through hybrid agile software delivery lifecycle

Operational focus on support ticket management inquiries and issues to ensure they are resolved in a timely manner while keeping stakeholders informed

Success

Factors Instance and Release Management Vendor management of partners delivering support and project initiatives

Provide technical expertise and leadership in the design, development, and maintenance of EC and Time Off solutions for global stakeholders

Champion a user-centric approach to development, ensuring that Employee Central is intuitive

Collaborate with other technical and project teams to ensure smooth integration of SAP Success Factors Employee Central data with internal and external systems

Partner with the HR functional owners and internal stakeholders to drive technology solutions that improve HR processes and simplify the user experience

Ensure SAP Success Factors Employee Central is accurately configured and locally compliant

Monitor trends in Employee Central and the “Hire to Retire” processes, recommending and implementing improvements to the user experience

Skills and Qualifications 8+ years of system administration leading the implementation, release management and administration of Success Factors Employee Central configuration in a global environment3+ years of proven experience in a leadership role with a global footprint of Success Factors, managing of a globally diverse work from home staff

Ability to drive consensus, and inspire a shared vision for SAP Success Factors product exploitation and user adoption globally

Experience with the integration of EC Payroll, DRM, Onboarding 2.0, Joule and BTPProven experience designing and implementing Success Factors Core HR business requirements

Deep domain knowledge in the Success Factors Employee Central module and Core HR system processes

Strong analytical skills, with the ability to translate complex business requirements into actionable SAP Success Factors Employee Central product features, specifications and timelines

Excellent communication and interpersonal skills, with the ability…