HR Officer

Step into a rewarding permanent HR Officer role offering excellent benefits, genuine career development and the opportunity to shape HR practices across a growing, purpose-driven housing organisation.
This is a fantastic opportunity for an experienced HR Officer, HR Advisor or People Advisor who has strong generalist HR experience, with extensive hands-on Employee Relations experience and the confidence to independently manage ER matters from start to finish.

You will become the first dedicated HR professional within the group, supporting three complementary brands across private sector leasing, supported living and charitable housing initiatives. Reporting directly to the Group Managing Director, you will take ownership of key HR processes while receiving additional support from an experienced external HR Consultant.

IMPORTANT – Office-Based Role & Immediate Start. This is a full-time, office-based position in Ilford. There is no flexibility for hybrid or remote working.

The successful candidate must be based within a reasonable and commutable distance of Ilford and be comfortable working from the office on a full-time basis.
The organisation is also looking for someone who is available to start immediately, or who has a very short notice period.

A strong Employee Relations background is essential

This is not a predominantly recruitment or HR administration role. The successful candidate must have extensive practical experience in Employee Relations, including independently managing complex and sensitive cases.

You must have demonstrable experience of managing:

Disciplinary processes from end to end, including investigations, evidence gathering, meetings, outcome letters and follow-up actions
Performance management processes and Performance Improvement Plans (PIPs) from end to end
Grievances and employee complaints
Absence and attendance management
Probation and capability matters
Conduct and behavioural issues
Providing confident HR advice to managers throughout the process
Ensuring HR processes are fair, consistent and compliant with UK employment legislation and the ACAS Code of Practice You should be able to demonstrate that you have personally owned and managed ER cases through to resolution, rather than simply providing administrative or coordination support.

In this HR Officer position, you will be:
Leading recruitment activity across the group, from drafting job adverts through to onboarding
Managing safer recruitment processes, including DBS checks, references and right-to-work checks
Acting as the first point of contact for Employee Relations matters and providing confident HR advice to managers and employees
Managing disciplinary cases from initial investigation through to final outcome
Managing performance issues and Performance Improvement Plans (PIPs) from start to finish
Managing grievance, absence, capability, conduct and probation matters
Advising managers throughout ER processes and ensuring appropriate documentation is maintained
Ensuring HR processes are consistent with UK employment law, company policies and the ACAS Code of Practice
Maintaining accurate HR records and personnel files using Breathe HR
Supporting the review and implementation of HR policies and procedures
Maintaining training matrices and supporting employee development opportunities
Supporting apprenticeship programmes and liaising with training providers
Providing HR and PA support to the Group Managing Director and senior management teamI’d love to speak to anyone who has:
A minimum of CIPD Level 3 in HR Practice, or an equivalent recognised HR qualification – CIPD Level 5 is highly desirable
Extensive generalist HR and Employee Relations experience
Proven experience independently managing disciplinary cases from end to…