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Enterprise CS Manager — Lead Scale Remote

Remote / Online - Candidates ideally in
Burlington, Ontario, A9A, Canada
Listing for: Spellbook
Remote/Work from Home position
Listed on 2026-10-12
Job specializations:
  • HR/Recruitment
  • Management
Salary/Wage Range or Industry Benchmark: 110000 - 140000 CAD Yearly CAD 110000.00 140000.00 YEAR
Job Description & How to Apply Below
Position: Enterprise CS Manager — Lead Scale & Renewals (Remote)

Spellbook is hiring a Manager, Customer Success (Enterprise) to lead and scale a growing team of Enterprise CSMs, driving onboarding, adoption, and renewals. You will partner with the VP of Customer Success & Support to build playbooks, processes, and reporting to enable success at scale.

You will manage ~8 CSMs initially, expanding as needed, with a hands-on coaching approach in a remote-first, fast-paced startup environment.

The Enterprise CS Manager — Lead Scale & Renewals (Remote) position in the Human Resources, Management & Operations field is open for applications.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Canada.

This opportunity is part of our work in Human Resources, Management & Operations.

The advertised compensation is 110..

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