Director of HR Operations & Compliance

Responsive Education Solutions D43 - Home Office(s) - Human Resources
- Lewisville, Texas Open in Google Maps

Responsive Education Solutions D43 - Home Office(s) - Human Resources
- Lewisville, Texas Open in Google Maps

This job is also posted in Responsive Education Solutions

Starting Date: Immediately

P
osition

Summary:

The Director - HR Operations & Compliance is the "engine room" of the Human Resources Team. This role manages the high-volume operational workflows—onboarding, internal staff movement, and record-keeping—ensuring that every employee is legally cleared, properly compensated, and strategically supported from their first day.

• Onboarding & Lifecycle Scalability:

Standardize the New Hire Processing experience across all states to ensure a "gold standard" welcome, regardless of geography.

Direct the HR Generalist and Coordinator teams to process status changes, stipends, and salary adjustments with swift turnaround times.

Review processes and policies to ensure compliance with federal and state requirements.

Prioritize efficiency and effectiveness in all systems and processes.

• Regulatory Shield &
  
  Risk Management:
  
  

Audit and oversee Certification Reviews for all instructional staff, ensuring that 100% of teachers meet state-specific "highly qualified" mandates.

Modernize Background Processing protocols, integrating real-time monitoring services to ensure ongoing campus safety and compliance with the Department of Family and Protective Services (DFPS) and any other required agency in Texas, Arkansas, Ohio, or other states.

• Policy Governance & Records Management:

Lead the regular review of internal Standard Operating Procedures
, ensuring they reflect changing labor laws in Texas, Arkansas, Ohio, and all other organizations.

Implement a digital-first Service Record system, ensuring that former and current employees receive accurate credentials and years-of-service documentation within state-mandated windows.

• Market-Aligned Leadership:

Serve as a primary consultant for Campus Directors on the interpretation of HR policies and complex employee "status" situations.

• Standardized Onboarding Architecture: Design and deploy a "Gold Standard" onboarding framework that ensures a consistent brand experience for new hires across all regions (TX, OH, AR), from the initial offer letter to the 90-day check-in.
• Offboarding & Risk Mitigation: Manage the sensitive Employee Offboarding process, ensuring that terminations are handled with legal compliance, equipment is recovered, and exit interviews are analyzed for retention trends.
• Stipend & Salary Administration: Oversee the high-volume processing of supplemental pay, stipends, and mid-year salary adjustments, acting as the final audit checkpoint before data is transmitted to Payroll.
• Performance Management: Manage the full-cycle evaluation processes for several employee types, across all organizations and entities.

• Certification Life-Cycle Management: Direct a proactive Certification Review program. Instead of reacting to expirations, implement a "90-day Warning System" to ensure teachers remain compliant with state TEA (Texas Education Agency) or equivalent out-of-state mandates.
• Background & Fingerprinting Oversight: Serve as the organization’s primary "Compliance Officer" for criminal history record information (CHRI). Ensure 100% of staff, contractors, and volunteers are cleared through the proper state clearinghouses before campus entry.
• Service Record Sovereignty: Manag…