Business Office Manager

This position will facilitate the successful operation of the community business office through
ensuring sound financial and human resources practices. This individual works with corporate
office staff in support of corporate finance and human resources activities that affect the local
office. The Business Office Manager coordinates office, finance and human resources services,
records control, marketing, and special projects; organizes and administers the business and
administrative office; and contributes to effective communication and pleasant working
conditions. This position reports to the Executive Director.

In addition to all components of the above position summary the following “Essential Duties and Responsibilities” are essential to successful performance in this position.

• Ensure information within the payroll/HRIS system is always updated. Submits pay
  rate adjustments, transfers, employment status changes, etc. in payroll system.
• Prepare new hire paperwork, employee status changes, employee exit
  paperwork, and leave of absence requests for submission to home office
  Human Resources.
• Ensures employee information and records are maintained, updated and accurate within the HRIS System and personnel files.
• Triage Team Member complaints and grievances in accordance with Problem Resolution Procedure.
• Coordinates recruitment activities including scheduling interviews for hiring managers and other activities as necessary.
• Order all state and company required pre-employment screening, such as physicals,
  fingerprint clearances and/or background checks. Ensure all results are within state
  and/or company standards.
• Participate in the New Hire Orientation program and other regular Team Member
  meetings or functions.
• Ensures new hires have an effective onboarding.
• Utilize Payroll reporting tools to manage accuracy of Team Member
  information and performance evaluation due dates.
• Update Team Member information in Payroll system and personnel file.
• Provide payroll with adjustment forms; edit daily time entries; ensure accuracy of biweekly payroll.
• Submits Unemployment Insurance claims to vendor for processing. Assist Human
  Resources with preparing responses and documents for Unemployment Claim responses
  and hearings.
• Conduct monthly benefit orientations; proof benefit enrollment forms and send to home
  office Human Resources; ensure all eligible Team Members have completed
  enrollment/declination forms.
• Ensures Workers Compensation injuries are reported timely, and all documentation is
  collected and submitted to Human Resources.
• Ensures employees’ training plans are accurately assigned in the Learning
  Management System. Runs reports and follows up with managers and employees to
  ensure compliance.

• Prepare daily bank deposits, deposit to bank and e-mail deposit records to home office.
• Make collection calls on past due accounts;
  
  -maintain collection logs/records; timely
  follow up on past due accounts; prepare accounts for submittal to collection agencies.
• Submit weekly AR reports with notes for accounts with outstanding balances.
• Assist with preparation of new residents' move-in paperwork, resident status changes,
  and move-out paperwork and forward to home office.
• Assist with Evictions
• Assist Resident and/or families with applying or Medicaid.
• Process account payable invoices in Yardi weekly.
• Responsible for maintaining and issuing of Petty Cash, including Resident Petty Cash,
  and monthly reconciliation of RFMS.
• Print monthly billing statements.
• Prepare monthly Collection Packets and send to Director of Revenue Cycle
  Management
• Maintain Community census data.
• Ensure leave of absences are accounted for within Yardi.
• Handle or refer resident billing inquiries as appropriate.
• Maintain…