HR Expert - Fully Remote

Position: HR Expert - Fully Remote | Up to $90/hr
Location: Montreal

About the role
Mercor is seeking experienced HR practitioners at technology companies to evaluate AI-powered enterprise search and workplace assistants on HR knowledge tasks. You will grade how well these tools answer real HR questions—judging source grounding, permission handling, content freshness, and the root cause of failures.

What you'll do

Evaluate answers from enterprise search / workplace AI tools on HR topics within your area of expertise

Judge whether answers are tied to sources and cite them correctly

Assess whether results respect each user's access permissions

Identify stale or conflicting content across knowledge sources

Distinguish retrieval misses from reasoning errors

Requirements

5+ years of active HR practice with demonstrated expertise in a specific HR domain

Currently in an HR, People Ops, Payroll, or HR Systems role at a technology company (software/SaaS, internet, hardware, semiconductors, or similar)

Regular hands-on use of at least one enterprise search or workplace AI assistant (e.g., Glean, Workday Assistant, Sana, Microsoft 365 Copilot / SharePoint search, Guru, Coveo, Moveworks, Service Now AI Search)

Hands-on experience using Workday HCM as an end user (not configuration-only training)

Not primarily a power user or administrator of only Sana or only Glean

Preferred qualifications

Experience owning or curating HR knowledge content (policy pages, HR help-center articles, FAQ libraries) in Confluence, Service Now KB, Workday Help, or similar

Currently an active HR practitioner rather than consultant-only

SHRM-CP, SHRM-SCP, PHR, or SPHR certification

Workday Pro certifications in relevant modules