Remote-First Agency & Success Lead Job Florida USA,HR/Recruitment

Own the relationship with agency owners running their business on Aria. Help them scale their writers, hit their persistency targets, and build a real book — not just chase a good month.

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Agency Success Lead Producer Team Remote
· US Full-time

Own the relationship with agency owners running their business on Aria. Help them scale their writers, hit their persistency targets, and build a real book — not just chase a good month.

Apply for this role See all open roles Real humans read every application. Most replied to within a week.

Agencies are the leverage layer of this industry. When an agency owner picks Aria, they’re betting their whole organization on us — every writer they bring on, every dollar they invest in leads, every Monday morning meeting they run.

As the Agency Success Lead, you’ll be the human responsible for making that bet pay off. You’ll work with owners on growth plans, recruiting, persistency, and retention — and you’ll be the person they pick up the phone for when something matters.

02 — Day-to-day What you’ll do.

Own a book of agency relationships from kickoff through long-term partnership.
Run quarterly business reviews. Track the numbers that actually move the needle — writers added, premium issued, persistency, retention.
Help owners hire, onboard, and ramp new writers using the Aria platform and Aria Training curriculum.
Spot the leaks. Connect agencies to the right product, training, or account executive at the right moment.
Surface field insights to the product team — what’s slowing agencies down, what would change their math.

03 — Fit What we’re looking for.

Experience in customer success, account management, or agency operations inside a serious B2B SaaS or insurance org.
Comfortable in the numbers. You can read a persistency report and tell the owner what to do about it.
Strong relationship instincts. People take your call because you bring something useful when you call.
Self-managed. You’ll run your own calendar, your own cadence, and your own pipeline.
Bonus: you’ve sold insurance yourself, or you’ve run an agency before.
You’ve worked at an IMO, FMO, or independent agency.
You can run a polished webinar or training session in front of 50+ producers.

What you getBig work. Big growth. Real impact.

01

Pay that reflects what you bring.

Above-market base plus performance pay tied to outcomes you can actually move.

02

Ownership, not just equity.

Meaningful equity for the right roles, plus real authority on a real piece of the business.

03

Health, time, space to be human.

Full medical, dental, vision. Flexible time off. Remote-first with a Miramar, FL hub.

04A career that compounds.

Join early, bet on this with us, and run a big piece of it five years from now.

Apply Tell us why this is your role.

Send a few lines about who you are and what you’d love to build with us. A real human reads every application — most replied to within the week.

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A real human will read it within the week. Expect a note from us either way — we don’t ghost.