Regional HR Manager

You won’t find a store and team like this anywhere else! We're passionate about our mission to delight customers with a unique, ever-changing marketplace of products from around the world. Our assortment is curated with stylish home décor, quality furniture, thoughtful gifts, time-honored handicrafts, and international food and beverage favorites. From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn’t just celebrated—it’s what sets us apart.

Our team means the world to us! We value authenticity, empowerment and respect and we take pride in what we do. If you’re looking for a collaborative, fast‑moving environment where your contributions are valued, growth is supported and you can have a little fun—you’ve found it! At this time we are only considering candidates currently based in the Central or Eastern time zones or candidates open to relocation.

The Regional Human Resources Manager will be responsible for managing all aspects of Human Resources for assigned markets (45+ stores). You will play a critical role in providing partnership and counsel to Field Leaders, Store Management and store team in developing HR solutions that enable a high-performance culture which provides exceptional customer experiences and delivers on the Company’s core values:
Authentic, Empowering, Respectful. You will advise business partners on all aspects of human resources that relate to performance management, employee relations, compensation strategies, policy interpretation, safety, succession planning and recruitment.

• Provide HR support to the region by focusing on associate relations, talent development, performance management and compliance.
• Partner with field leaders on solutions to complex associate relations, staffing and retention issues and planning giving both strategic and tactical guidance.
• Support Company‑wide initiatives to help teams achieve goals and deliver results.
• Quickly build trust and rapport, maintaining a positive and productive relationship with associates at all levels.
• Monitor and ensure compliance on practices across all retail locations including hiring, onboarding, training, and associate engagement practices.
• Manage and resolve difficult issues while remaining objective in all matters. Identify core issues and make recommendations based on facts, performance, precedents, and laws.
• Train Managers on HR practices and procedures including coaching, discipline, and hiring.
• Ensure Retail HR operations adhere to legal standards and practices.
• Respond effectively to changes in business priorities and support business partners with change management.
• Effectively investigate and resolve associate complaints/concerns.
• Effectively conduct the majority of communication over the phone and virtually.
• Occasional travel, including overnight stays.

• BA/BS degree, or comparable generalist HR work experience preferably in the retail industry.
• 3+ years of previous management experience in Human Resources or related field - versed in a broad range of HR disciplines (comp/benefits, HR policies/procedures, labor law, employee relations, etc.).
• Indisputable personal work characteristics with the highest level of professionalism, objectivity, and integrity in all situations.
• Excellent communication skills to convey confidence and to collaborate with all levels - from associate to the executive level.
• Ability to manage competing priorities, adapt to change, and thrive in ambiguous situations.

Work Location:

Remote. You will work remotely and may spend time in our Alameda, CA Home Office based on business needs.

• Work life balance is a priority.
• Up to 30% employee discount.
• A fun and supportive work environment where you…