Human Resources Manager

VA Claims Insider (VACI)

Human Resources Manager

100% Remote (Mandatory BYOD – Bring Your Own Device)

Senior (5–8+ Years)

100+ Employees

Human Resources (Leads & Manages the HR Team)

Chief Operating Officer (COO)

Starting at $95,000/year (Paid Biweekly) + Performance-Based Bonus

Full-Time

VA Claims Insider (VACI) is an education and coaching company dedicated to helping Veterans better understand the VA disability claims process and the benefits they may have earned through their service.

Our team is committed to delivering a high-quality Veteran experience through education, coaching, responsive support, and clear communication. We operate in a fast-paced, results-driven environment where collaboration, accountability, continuous improvement, and service are central to how we work.

As VACI continues to grow and evolve, we are focused on building strong leaders, effective teams, and scalable operations that allow us to serve Veterans consistently and effectively.

Supporting a scaling organization of 100+ employees takes an exceptional team and a rock-solid operational backbone. We are looking for a strategic, hands‑on, and AI-forward Human Resources Manager to lead our HR team and own, scale, and mature our HR function as we continue to grow.

you will manage the HR team and oversee the full employee lifecycle across our distributed workforce. From leading talent acquisition, drafting contracts, and architecting compensation bands to managing multi‑state payroll via BambooHR Payroll, large‑group health benefits, FLSA/EEO-1 compliance, and complex employee relations, you will ensure our HR infrastructure is both legally ironclad and built for high performance. By optimizing our BambooHR and BambooHR Payroll ecosystem from day one, leveraging AI (Google Gemini) across all HR workflows, and partnering closely with the COO and department leaders, your work will directly protect the company and elevate how we attract, develop, and retain top talent.

• Lead & Manage the HR Team:
  Manage, mentor, and hold the internal HR team accountable—setting clear KPIs, delegating daily operational workflows, and fostering a high-performing, service‑oriented HR department.
• Drive Performance Management & Manager Training:
  Design and run semi‑annual/annual performance review cycles, and actively coach department managers on interview compliance, effective feedback, goal setting, and labor law basics.
• Deliver HR Analytics & Executive Reporting:
  Track and present key HR metrics directly to the COO and executive leadership—including attrition/retention, time‑to‑fill, headcount budget vs. actuals, and employee engagement survey results.
• Build Scalable Policies:
  Draft, update, and enforce a multi‑state employee handbook, HR standard operating procedures (SOPs), Unlimited PTO guidelines, mandatory BYOD (Bring Your Own Device) and data security policies, and remote‑work frameworks that balance structure with startup speed.

• Ensure Multi‑State & Federal 100+ Headcount Compliance:
  Maintain strict compliance across all remote jurisdictions, including FLSA (exempt/non‑exempt and 1099 vs. W‑2 classifications), EEO‑1 reporting, ACA (1094‑C/1095‑C) filings, FMLA/state paid leave, ADA accommodations wage and hour laws, and WARN Act
• Manage Labor & Employment Issues:
  Serve as the primary point of escalation for employee relations—leading workplace…