Manager, Global HR Ops​/Policy Compliance & U.S. Immigration

Today, through BHN's single global platform, businesses of all kinds can tap into the world's largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways.

BHN's network spans the globe with more than 400,000 consumer touchpoints. Learn more at Hybrid flexibility: At Blackhawk Network, you'll enjoy the best of both worlds - focused remote work plus in-person collaboration at our headquarters - Pleasanton, CA office. This rhythm gives you the tools, connection, and autonomy you need to make a real impact.

We are looking for an experienced manager to join our dynamic HR team as Manager, HR Compliance and Immigration. This managerial role will oversee our Global HR Operations team of seven employees who are responsible for our global processes and procedures ensuring system alignment and data integrity, ensure processes and procedures are compliance with Federal and State laws, create and maintain company policies;

in addition to being hands on managing our U.S. Immigration cases. This is a collaborative role working cross functionally with our Legal counterparts, Management, and our HR colleagues across the globe to ensure our processes, procedures, and policies are aligned and compliant.

Our preference is candidates who are available to be onsite in our Pleasanton, CA office twice a week (Tuesday & Wednesday).

Company Policies

• Identify global compliance gaps and develop roadmap to close gaps.
• Manage existing and develop new global company policies.
• Partner with regional HR Business Partners to maintain regional policies and procedures.
• Partner with Legal counterpart on special projects and compliance related topics.

HR Operations (Processes, Procedures, and Compliance)

• Process owner for all HR internal controls; coordinates with internal and external auditors regarding audit documentation.
• SME for Global HRIS employee lifecycle workflows; including training global HR Business Partners on processes and procedures.
• Prepares all training materials and communications and train users and existing users on new processes/functionality.
• Ensure compliance of all HR practices within area of responsibility and standard Policies, Processes and Procedures.
• Responsible for onboarding and offboarding compliance for U.S. employees; including background check compliance and unemployment claim responses.
• Partner with HR Technology team for HR system configuration changes, reengineering processes, and data governance to ensure the system is easy for constituents to use resulting in high degree of data quality.
• Develop and monitor a global data audit strategy to ensure data integrity and compliance.
• Own the management and escalations with HR Technology Partners on system and data issues that could impact team’s ability to be efficient and effective in their roles.
• Partner with Talent Management team to provide support for special projects and execute initiatives.
• Collaborate and provide ongoing support to regional teams to ensure global consistency across all processes.

U.S. Immigration

• Direct responsibility for managing U.S. Immigration case load.
• Responsible for program design, process, and consulting with managers regarding Immigration laws and best practices.
• Partner with Managers and Finance for program funding.
• Main point of contact as program owner with Immigration law firm.

Knowledge and Skill Requirements:

• Knowledge of Federal, State and local employment laws and…