People Operations Generalist

• Triage and respond to employee questions in our HR ticketing system quickly and accurately, and upscale when needed
• Use Rippling day to day to manage employee data and pull reports. Spot data issues and fix them before they cause problems
• Find recurring ticket themes and turn them into self-serve resources or process fixes
• Own new hire onboarding from offer to first day, including paperwork, Rippling setup, and coordination with IT on devices and access
• Make sure every new hire has a smooth, well-organized experience, and keep improving the experience as hiring accelerates
• Administer employee benefits, including enrollments, qualifying life events, open enrollment, and renewals, and be the first point of contact for employee benefits questions
• Manage workers’ compensation claims from start to finish
• Manage compliance programs, including audits, harassment prevention training, and other regulatory mandates
• Lead compliance reporting requirements such as EEO-1 and state-specific filings, making sure submissions are on time and accurate
• Maintain internal documentation (policies, calendars, audit trails) and build scalable processes that can flex with our team’s growth
• Support audits and respond to regulatory inquiries with thorough, organized documentation and clear processes
• Work with Payroll, Legal, Finance, and IT to give employees a seamless experience
• Jump in wherever there’s an operational gap, and help bring clarity and structure as we grow

• Unlimited PTO, plus 12 national holidays
• 16 weeks paid parental leave, for all employees
• Equity for all new employees
• Remote work environment
• Flexible working hours — we care more about what you accomplish than what specific hours you’re working
• Generous equipment budget for your home office setup ($1600)
• Opportunity to work and grow with talented individuals, and have ownership and impact at a high growth startup

High attention to detail and strong organizational skills

Excellent written and verbal communication. You can explain HR and compliance topics in a way employees understandA proactive, solutions-first mindset. You notice gaps and fix them without waiting to be asked3–5 years of experience in People Operations, HR Generalist, or HR Coordinator roles

Hands-on experience with an HRIS. Rippling is strongly preferred

Experience administering benefits and managing workers’ comp claims

The ability to prioritize on your own in a fast-paced environment where priorities shift

Working knowledge of federal and multi-state compliance requirements, including reporting such as EEO-1 and required training mandates