Director of Human Resources

HOM - Home Office Salaries Regular Full Time Bend, OR, US

We are seeking an experienced, passionate, and people-focused Director of Human Resources to join our growing, family-owned hospitality company! This position will be based out of our corporate office located in Bend, Oregon, and will oversee all aspects of Human Resources across 5 states. If you are a hands‑on, approachable leader who enjoys making a meaningful impact, we would love to hear from you!

We’re seeking a passionate, experienced, and detail oriented Human Resource leader to join our corporate team. If you thrive in a fast-paced, people‑first environment, we’d love to meet you.

What We Offer:
Competitive pay and performance-based incentives
Medical, dental, and vision coverage for peace of mind
401(k) with profit sharing to invest in your future
Generous paid time off so you can recharge
Exclusive discounts at our properties—because you deserve great getaways, too!
Ongoing training, leadership development, and career growth opportunities

JOB SUMMARY: The Director of Human Resources provides strategic and operational leadership for the organization’s human resources function. This role is responsible for developing and implementing HR strategies that support the company’s operational goals, strengthen organizational culture, and ensure compliance with employment laws and regulations.

The Director serves as a trusted advisor to ownership and senior leadership, guiding workforce planning, employee relations, talent development, and policy administration across the organization. This position oversees HR programs including recruitment, compensation, benefits administration, employee relations, performance management, and compliance while ensuring consistent application of company policies and standards across all properties.

The Director of Human Resources also plays a key role in supporting leaders throughout the organization by providing coaching, guidance, and resources that enable them to effectively manage their teams.

ESSENTIAL FUNCTIONS:

Strategic Leadership & Organizational Planning – 25%

• Partner with ownership and executive leadership to develop and implement HR strategies that support organizational growth and operational objectives.

• Provide leadership on workforce planning, organizational structure, succession planning, and leadership development initiatives.

• Identify HR trends and opportunities to improve employee engagement, retention, and operational effectiveness.

• Advise leadership on organizational risk, policy development, and employment law considerations.

• Lead and support company initiatives related to culture, employee engagement, and leadership development.

Employee Relations & Leadership Support – 25%

• Provide guidance to General Managers and department leaders on employee relations matters including performance management, investigations, conflict resolution, and disciplinary actions.

• Oversee investigations related to employee concerns, policy violations, or workplace issues and ensure appropriate documentation and resolution.

• Coach leaders on effective communication, accountability, and team management.

• Assist leadership with complex personnel matters including terminations, accommodations, and leave management.

• Ensure consistent and fair application of company policies and employment practices across all locations.

HR Operations & Compliance – 20%

• Oversee the administration and implementation of HR policies, procedures, and compliance programs.

• Ensure compliance with federal, state, and local employment laws and regulations.

• Monitor and update HR policies, employee handbook content, and internal procedures to reflect regulatory changes and best practices.

• Maintain…