Senior Workers Compensation Case Manager

At Alight, we believe a company’s success starts with its people. Alight embraces values that come directly from our people – purposeful, human, united and growth-minded – reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.

With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization.

At Alight, we believe a company’s success starts with its people. Alight embraces values that come directly from our people – purposeful, human, united and growth-minded – reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.

With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization.

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row.

Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about our company culture and awards

The Senior Workers’ Compensation Case Manager is responsible for managing complex and long-duration workers’ compensation claims, with a focus on achieving timely, sustainable return-to-work outcomes while minimizing time loss and claim costs. This role serves as a subject matter expert in provincial workers’ compensation legislation, policies, procedures, and Workers’ Compensation Board (WCB) practices. The Senior Case Manager assesses barriers to successful return to work, critically analyzes WCB decisions, and partners with clients, injured workers, WCB representatives, healthcare providers, and other stakeholders to develop and implement appropriate case management, rehabilitation, and return-to-work strategies.

• Managing complex, long-term and workplace injury claims, ensuring a clear path toward rehabilitation, reintegration, return to work, or an appropriate alternative plan.
• Assessing medical, functional, workplace, and other barriers that may impact a successful and timely return to work and develop strategies to address identified barriers.
• Developing, implementing, coordinating, and monitoring return-to-work and rehabilitation strategies in collaboration with clients, injured workers, WCBs, healthcare providers, and other stakeholders.
• Liaising directly with provincial WCBs regarding claim management, adjudication, return-to-work…