Senior Program Manager, Talent Development

Twilio, a prominent company in the communications sector, is seeking a Senior Program Manager to enhance employee growth and skill advancement within its People Team. This role involves creating and managing impactful educational programs that support professional excellence across the organization. The position embraces Twilio's remote-first approach, with occasional travel required for face-to-face training sessions and team gatherings in Canada.

The role entails overseeing comprehensive talent programs, including designing content, facilitating sessions, and evaluating their effectiveness to ensure continuous improvement. The manager will leverage expertise in contemporary educational methodologies and artificial intelligence technologies to build scalable learning experiences that meet diverse workforce needs. Additionally, managing relationships with external partners and utilizing data insights to optimize program success are key responsibilities.

Applicants should hold a bachelor's degree and possess significant experience in learning and development, particularly in digital innovation and AI applications within education. Strong organizational skills, the ability to communicate effectively with leadership, and independence in decision-making are crucial. This remote position based in Canada requires a strategic mindset combined with practical execution to foster employee engagement and retention at Twilio.