Complaints Officer — Hybrid, Impactful Resolution
Addlestone, Surrey County, KT15, England, UK
Listed on 2026-11-02
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HR/Recruitment
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Customer Service/HelpDesk
Aatom Recruitment is assisting a Local Authority to recruit a Housing Complaints Officer on a 5-month contract. The role is 37 hours per week, with an initial five-day work pattern and potential to move to up to two days work-from-home, subject to training.
You will coordinate and manage complaints about Housing Services, ensuring timeliness and compliance with the Housing Ombudsman Complaint Handling Code, while supporting learning and service improvements.
This posting is for the Housing Complaints Officer — Hybrid, Impactful Resolution role at Aatom Recruitment Limited, based in Addlestone, England, United Kingdom.
Our team is growing, and we are hiring a Housing Complaints Officer — Hybrid, Impactful Resolution in Addlestone, England, United Kingdom.
This role is for the Housing Complaints Officer — Hybrid, Impactful Resolution role at Aatom Recruitment Limited.
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