People Operations Partner

Intelehealth is an international non-profit committed to improving access to primary health care in underserved regions of the world through its innovative technology platform. Intelehealth can be used by health organizations to set up high quality primary health care programs connecting patients in remote and rural communities to doctors.

We believe work should be meaningful as well as enriching. At Intelehealth, we’re taking on one of the world’s biggest development’s challenge - solving the health access gap for last mile populations. We believe in creating and maintaining an organizational culture of innovation which is conducive for the incredible people who work with us.

This is a remote position.

At Intelehealth, our people are at the heart of everything we do. We are looking for a passionate and hands‑on People Operations Partner to help us attract exceptional talent, build an engaging employee experience, and strengthen our people practices.

This is a high-impact role for someone who enjoys wearing multiple hats and thrives in a fast-paced, mission-driven environment. You will partner with the Senior Director of People & Operations, to drive recruitment, support people initiatives, strengthen HR operations, and contribute to building a culture where people can do their best work.

Talent Acquisition (40%)

• Own end-to-end recruitment across technical and non-technical roles.
• Partner with hiring managers to understand hiring needs and develop effective recruitment strategies.
• Source, assess, and engage high-quality talent through multiple channels.
• Deliver an exceptional candidate experience from sourcing through onboarding.
• Build and maintain talent pipelines for current and future hiring needs.
• Track recruitment metrics and continuously improve hiring effectiveness.
• Support organization branding initiatives

HR Business Partnering (30%)

• Partner with managers and staff on day-to-day people operations.
• Support performance management, staff engagement, learning, and development initiatives.
• Facilitate onboarding, confirmations, employee transitions, and exit processes.
• Foster an inclusive, collaborative, and high-performance culture.
• Promote staff well-being and ensure a positive staff experience.

HR Operations & Office Administration (20%)

• Manage staff records, HR documentation, HRIS, and policy administration.
• Support payroll inputs, leave administration, and compliance activities.
• Coordinate office administration, vendor management, workplace logistics, and asset management.
• Ensure smooth execution of HR processes and operational excellence.

People Analytics (10%)

• Maintain HRMS tools, Prepare HR dashboards and people reports.
• Analyse recruitment, headcount, attrition, and engagement metrics.
• Use data-driven insights to inform process decisions and support organisational effectiveness.

• 4.5–7 years of HR experience with strong expertise in Talent Acquisition & HRBP.
• Experience hiring for startups, healthcare, technology, social enterprises, or nonprofit organisations.
• Experience in HR Business Partnering, employee lifecycle management, and HR operations.
• Good stakeholder management, communication, and relationship-building skills, with the ability to work across teams.
• Comfortable managing multiple priorities in a dynamic, fast-growing environment.
• Analytical mindset with experience using HR data and metrics to support decision-making.
• AI-savvy, with the ability to leverage AI tools to improve productivity, recruitment, and people processes.
• Creative and innovative, always seeking better ways to enhance staff and candidate experiences.
• Humble, empathetic, and purpose-driven, with a genuine passion for contributing to a mission-led organisation.
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