Remote People and Culture Manager

Support employees and managers remotely across Canada and the United States through complex people matters, HR systems, and employee relations.

Think Shift seeks a senior operational individual contributor for second-level People and Culture support. You will advise on policies, performance, and workplace expectations while improving employee lifecycle workflows. The role supports recruitment, benefits, payroll changes, records, and development programs.

• Advise employees and managers on performance, policies, expectations, and employee relations
• Coach managers through feedback, documentation, accountability, leave, and accommodations
• Lead recruitment for senior, specialized, and complex roles
• Oversee Canadian and U.S. benefits administration and payroll changes
• Improve procedures, templates, workflows, controls, and approved automations

• Bachelor’s degree or equivalent relevant experience
• At least 6 years of progressive HR or People and Culture experience
• Experience handling employee relations, recruitment, benefits, HR systems, and payroll changes
• Strong knowledge of Canadian employment practices; U.S. experience is an asset
• Strong judgment, organization, confidentiality, communication, and Microsoft 365 proficiency

Bring employee relations, recruitment, HRIS, and process improvement expertise to Think Shift’s distributed People and Culture function.