Sr Employee Relations Partner

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that is real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters - and so do you.

As a Senior Employee Relations Partner within UKG's People & Employment Practices (PEP) team, you will serve as a trusted advisor to business leaders and HR partners, providing practical, consistent, and risk-informed guidance on a broad range of employee relations matters. You will play an important role in promoting a fair, respectful, and compliant workplace while supporting leaders through performance challenges, employee concerns, workplace conduct, and employment decisions.

This role requires strong employee relations judgment, critical thinking, and the ability to independently assess situations, identify risks, and recommend appropriate solutions. The ideal candidate brings curiosity, confidence in advising and influencing leaders, and the ability to navigate sensitive employee matters while balancing business needs, employee experience, and organizational risk.

• Independently manage employee relations matters from intake through resolution, including performance concerns, workplace conduct, disciplinary actions, employee concerns, and employment separations. Gather relevant information, assess risks, recommend appropriate actions, and ensure timely follow-up, clear communication, and accurate case documentation.
• Serve as a trusted advisor to managers and HRBPs, providing practical guidance on performance management, leader coaching, corrective actions, and terminations.
• Coach and influence leaders on effective performance management practices, navigating difficult conversations, and addressing employee concerns, including respectfully challenging proposed actions when appropriate.
• Partner with Legal, Investigations, HRBPs, and other stakeholders to address sensitive matters, ensure appropriate escalation, and support consistent application of company policies and employment practices.
• Support employee relations activities associated with organizational changes, restructures, workforce reductions, and employment separations.
• Identify employee relations trends and opportunities to improve processes, strengthen consistency, mitigate risk, and enhance the employee experience.
• Contribute to the development and refinement of employee relations tools, templates, and processes, leveraging technology and data to support efficiency and continuous improvement.

• 5+ years of progressive experience in employee relations, including substantial hands‑on experience independently managing ER matters involving performance management, workplace conduct, corrective actions, and employment separations.
• Working knowledge of U.S. employment laws, HR policies, and employee relations practices.
• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent experience.
• Experience supporting employee relations in a large, complex, or geographically dispersed organization.
• Demonstrated ability to exercise independent judgment, navigate ambiguous or sensitive situations, critically evaluate information, and develop practical, well‑reasoned recommendations.
• Strong consultation, communication, and influencing skills,…