Human Resources Operations Specialist

Take full operational ownership of enterprise People systems across North America while partnering directly with senior HR leadership. Step into a high-visibility, 10-month remote engagement where your Workday expertise and process improvements directly impact thousands of employees.

As a Senior HR Operations Specialist supporting a market-leading North American enterprise SaaS organization, you will serve as the primary operational partner for regional People Business Partners and managers. In this role, you will champion end-to-end employee lifecycle workflows, drive Workday data integrity, and streamline cross-functional HR operations. This is a 10-month, 100% remote contract engagement running from early December through August across the US or Canada.

You will collaborate closely with leaders across Total Rewards, Legal, IT, and People Tech to eliminate operational bottlenecks and optimize shared services.

• Partner with North American People Business Partners and managers as the dedicated operational expert across the full employee lifecycle.
• Maintain and audit core worker data in Workday to ensure total data integrity, compliance, and reporting accuracy across the US and Canada.
• Manage regional contingent workforce operations, overseeing onboarding, extensions, and offboarding alongside hiring managers and finance partners.
• Drive responsiveness across the HR Operations Jira queue and shared inbox, ensuring manager and employee inquiries are resolved seamlessly.
• Identify process inefficiencies to build standardized documentation, updated workflows, and self-service knowledge base resources.
• Track operational metrics—such as ticket volumes and resolution timelines to proactively spot trends and implement scalable solutions.

• 5+ years of progressive People Operations or HR shared services experience partnering directly with HR business partners.
• 3+ years of hands‑on experience navigating HRIS platforms, with practical Workday experience strongly preferred.
• Strong working knowledge of US employment practices and lifecycle compliance, with Canadian employment familiarity considered a plus.
• Proven experience managing service requests in Jira or Service Now alongside shared HR inboxes with high responsiveness.
• Advanced skills in Excel or Google Sheets, including data validation, reporting, and lifecycle auditing.
• High discretion, strong problem‑solving acumen, and the agility to navigate fast‑moving, ambiguous environments.

• High-Profile Enterprise Scope:
  Gain elite resume credentials driving Workday operations and cross-border (US/Canada) compliance for an industry-leading enterprise tech brand.
• Strategic Process Influence:
  Move beyond repetitive tasks by designing scalable workflows, self-service portals, and cross‑functional handoffs.
• Complete Remote Flexibility:
  Work autonomously from anywhere in the US or Canada within a collaborative, supportive People Operations team culture.
• Focused Career Acceleration: A structured 10-month engagement offers immediate exposure to senior HR leadership and high‑impact systems projects.

This role is offering $36 to $39 an hour depending on experience.