HR Specialist Intern

The HR Specialist Intern will support various HR functions, including employee relations, compensation and benefits, HR projects, and employee records. The role will work closely with the HR Manager and team to ensure HR processes are handled accurately, efficiently, and in line with company policies.

This role is ideal for someone who is organized, detail-oriented, comfortable handling confidential information, and eager to learn and grow in the field of Human Resources.

• Provide guidance to managers and supervisors on employee relations topics including disciplinary actions, performance management, conflict resolution, and pay and benefits
• Investigate employee complaints and provide recommendations for corrective action
• Monitor the implementation of employee relations policies and protocols
• Communicating policies pertaining to Human Resources, compensation, and benefits
• Coordinate training and development programs for managers and staff
• Maintain employee files and records
• Prepare regular reports and analysis to provide management with an overview of employee relations trends
• Ensure compliance with all relevant legal and contractual requirements
• Stay up to date on current issues in the field of employee relations

• Process Payroll
• Process time off requests
• Process Time Adjustments
• Process Reimbursements
• Bonus & Gift cards
• Payroll reports and audit
• Time off reports and audit
• Drafting/sending SLA
• Process internal contracts
• Process Certificate of Employment
• Process Payslip requests
• Updating Service-Level Agreement for Anniversary PTO
• Handbook signing
• Drafts offer letter templates
• HR CRM Management
• Assist other HR departments with ad-hoc tasks as needed

• Assignments are properly delegated, actioned, and handled per HR standards.
• Identify project roadblocks and report immediately to the Human Resources Manager and/or other team members who may be affected by the problem.
• Liaise with other HR colleagues to ensure that we serve our internal clients to the best of our abilities.
• Regularly check HR Project boards to ensure that tasks are worked on and addressed.
• Learn proper sheet management and apply tech savviness to get the job done as efficiently as possible.
• Report team productivity to the Human Resources Manager by giving the number of completed and pending tasks on a weekly basis.
• Hold HR team members accountable for assigned tasks and task completion.
• Ensure that task management steps are aligned with HR’s best practices.
• Responds to urgent emails and Slack messages promptly.
• Produce weekly and monthly reports as requested and/or needed by the HR Manager / HR director.
• Send Service Level Agreement and ensure all documents are signed.
• Maintain strict confidentiality of all sensitive data and information.

• Be the first point of contact for all HR CRM queries
• Create new employee profiles and update employee records with an onboarding survey form
• Ensure that the employees’ information is updated and upkeep
• Ensure the data held is correct and meets MAG standards
• Extracting reports needed by the other departments and HR that require information related to the employees
• Report to the team lead and Human Resources Manager any errors and downtime of the system
• Work with Payroll to ensure that Accrued PTO data is complete and accurate
• Ensure that any benefits related is activated in the HR ATS and well coordinated with Payroll
• Maintaining the HR CRM and ensuring that all data is backfilled with critical information

• Psychology graduate or graduate of a related degree
• At least 6 months of HR-related experience or internship experience is acceptable
• Able to handle confidential and sensitive information with discretion and professionalism
• Detail-oriented and organized
• Good communication and interpersonal skills
• Willing to learn and take on new HR tasks
• Comfortable using basic spreadsheets and online tools
• Reliable and able to follow HR policies and procedures
• Has the ability to quickly grasp new concepts, policies, and procedures, as well as adapt to changing priorities and environments

• A computer with dual monitor setup is required
• Computer with at least 8GB of RAM
• Must have at least 25 MBPS internet speed
• Camera with at least 1080p resolution

• 40 hours a week, 8 hours a day
• Competitive salary base
• Permanent work-from-home setup
• Unlimited FREE access to MAG School courses and SOP Library
• Work schedule is in Eastern…