Leave of Absence Administrator

CORTis hiring afull-time Leave of Absence (LOA) Administrator to manage and coordinate employee leave programs and provide employees, managers, and HR partners with clear, consistent support throughout the leave process. This role manages leave cases from intake through return to work and closure, helping ensure leaves are administered accurately and in accordance with applicable requirements and CORT policies.

The LOA Administrator will work closely with Benefits, Payroll, HR, managers, and third-party administrators to coordinate leave-related pay, benefits, documentation, and return-to-work activities. This is a great opportunity for someone who combines strong leave administration knowledge with excellent organization, judgment, confidentiality, and employee service.

This is a hybrid position, reporting into the CORT corporate office 3 days/week, with the flexibility to work from a home office 2 days/week.

Salary: $75,000-$85,000 / year depending on experience.

• Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date

• 401(k) retirement plan with company match

• Paid vacation, sick days, and holidays

• Company-paid disability and life insurance

• Tuition reimbursement

• Employee discounts and perks

• Opportunity to work alongside a tenured team with career growth and mentorship opportunities

• Manage assigned leave cases from intake through return to work and closure, ensuring timely and consistent administration.
• Review leave eligibility and documentation, communicate requirements and determinations, and
  ** escalate
  * * complex or higher-risk matters when appropriate.
• Serve as a primary resource for employees, managers, and HR partners throughout the leave process, providing clear guidance while maintaining confidentiality.
• Coordinate leave status, pay, timekeeping, benefit continuation, employee premium obligations, and return-to-work activities with Benefits, Payroll, HR, managers, and third-party administrators.
• Administer leave programs in accordance with federal, state, and local requirements and CORT policies, ensuring required notices, deadlines, approvals, records, and system updates are completed accurately.
• Maintain accurate leave information and case documentation in UKG, the LOA Tracker, Docu Sign, and other approved systems.
• Produce and analyze leave reports and metrics to identify trends, recurring issues, control gaps, and opportunities to improve processes and the employee experience.
• Monitor changes affecting leave administration and recommend updates to processes, policies, forms, communications, systems, and training.
• Safeguard confidential medical and personal information and maintain accurate, audit-ready records.

• High school diploma or GED required; bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• 2+ years of professional experience administering employee leave-of-absence programs, including direct case management from intake and eligibility review through leave tracking, return-to-work coordination, and case closure, is required.
• Experience administering FMLA and state-specific leave programs across multiple U.S. jurisdictions is required, with working knowledge of applicable federal, state, and local leave requirements.
• Experience coordinating overlapping leave and benefit programs, including state paid leave benefits, disability, PTO, and employer-sponsored paid leave, is required.
• Experience coordinating leave administration with Payroll, Benefits, HR, and third-party leave or disability administrators is preferred.
• Strong organizational and case-management skills, including the ability to manage competing deadlines, communicate complex…