HR Generalist - Western U.S.; Remote

Position: HR Generalist - Western U.S. (Remote) | Spanish Preferred
Build Your HR Career with an Industry Leader

Artisan Design Group (ADG), a Lowe’s company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end to end design, procurement and installation services for flooring, cabinets, countertops and a growing portfolio of interior products.

Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe’s Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service and local expertise that make their teams valued partners nationwide.

Why

This Opportunity is Different

This isn't your typical HR Generalist position.

As a Field HR Generalist, you'll be part of ADG's Associate Support Team, providing responsive, high-quality HR support to leaders and associates across multiple business units. While your primary work schedule will align with the Mountain or Pacific Time Zones, you'll collaborate with leaders, associates, HR Business Partners, and Centers of Excellence across the country to deliver an exceptional associate experience.

You'll serve as a key resource for day-to-day HR needs, helping leaders and associates navigate HR policies, employee relations matters, onboarding, HR transactions, payroll, benefits, leave administration, compliance, and HR systems.

You'll work closely with experienced HR Business Partners, escalating complex or higher-risk matters when appropriate and helping ensure our HRBPs can remain focused on strategic workforce priorities, organizational effectiveness, talent management, leadership coaching, and business partnership.

If you're looking for an opportunity to broaden your HR expertise, solve meaningful people challenges, and contribute to a growing and evolving HR organization, this role was designed for you.

Why You'll Love Working at ADGMake an Impact

Your work directly influences the day-to-day experience of hundreds of associates and leaders across multiple locations.

Build Meaningful Relationships

Become a trusted HR resource for leaders and associates by providing timely, practical guidance and helping resolve day-to-day people needs.

Expand Your HR Expertise

Develop broad experience across employee relations, onboarding, recruiting support, payroll, benefits, leave administration, compliance, HR systems, and HR operations.

Invest in Your Future

We believe in developing our people. This role offers broad exposure across Human Resources while providing opportunities to learn from experienced HR Business Partners and Centers of Excellence, strengthen your HR capabilities, and prepare for future career advancement within ADG.

What You'll DoSupport Leaders & Associates

• Serve as a first point of contact for day-to-day HR questions, policies, processes, and associate concerns.
• Build trusted relationships with leaders and associates across multiple business units.
• Provide practical guidance on HR policies, procedures, attendance, documentation, and routine associate relations matters.
• Help leaders navigate HR processes consistently and effectively.
• Recognize matters requiring additional expertise and partner with the appropriate HR Business Partner or Center of Excellence for resolution.

Support Employee Relations & Case Management

• Receive associate concerns and manage HR cases from intake through resolution.
• Provide guidance on routine policy, attendance, workplace, and documentation matters.
• Maintain accurate and confidential case documentation.
• Identify trends and recurring issues and share insights with HR Business Partners.
• Escalate complex investigations, harassment or discrimination concerns, significant corrective actions, terminations, and other high-risk matters to the HR Business Partner.

Create an Exceptional Associate Experience

• Support new hire onboarding and orientation.
• Help ensure a welcoming and consistent onboarding experience.
• Conduct exit interviews and capture feedback and trends.
• Help associates navigate HR resources, benefits, leave programs, policies, and HR systems.
• Connect associates with the appropriate HR or Center of Excellence resource when specialized support is needed.

Support Talent Acquisition

• Support salaried job postings and candidate screening in partnership with…