Hr Generalist - Employee Relations Focus

Our client, a well-established retail group, is looking for a proactive and knowledgeable HR Generalist with a strong emphasis on employee relations to join their team in Port Elizabeth, Eastern Cape, ZA. This hybrid role offers a balanced approach to work, combining in-office collaboration with the flexibility of remote work. You will be responsible for providing comprehensive HR support across various functions, with a particular focus on managing employee grievances, disciplinary processes, and ensuring a harmonious work environment.

This is an excellent opportunity to contribute to employee well-being and uphold ethical HR practices within a supportive organizational structure. You will work closely with line managers to provide guidance and support on all employee-related matters.

• Manage and resolve employee relations issues, including grievances, disputes, and disciplinary actions, in compliance with labor laws.
• Conduct investigations into employee complaints and provide fair and consistent resolutions.
• Advise line managers on HR policies, procedures, and best practices, particularly concerning employee conduct and performance.
• Support the implementation of HR policies and programs across the organization.
• Assist with recruitment and onboarding processes.
• Administer employee benefits and compensation programs.
• Maintain accurate employee records and HR documentation.
• Contribute to the development and delivery of HR training programs.
• Monitor employee morale and identify potential areas of conflict.
• Ensure compliance with all South African labor legislation.

• A Bachelor's degree in Human Resources, Industrial Psychology, or a related field.
• Minimum of 4 years of experience as an HR Generalist or HR Officer, with demonstrable experience in employee relations.
• In-depth knowledge of South African labor law (BCEA, LRA, EEA).
• Strong investigative and mediation skills.
• Excellent communication, interpersonal, and conflict resolution skills.
• Proficiency in HRIS systems and MS Office Suite.
• Ability to work independently and as part of a team in a hybrid setting.
• Strong ethical compass and ability to handle sensitive information with discretion.
• Experience in the retail sector is advantageous.

• Competitive salary range.
• Hybrid work model, supporting work-life balance for our Port Elizabeth team.
• Medical aid contributions.
• Pension fund.
• Paid annual leave.
• Opportunities for further training and development in HR.
• A positive and employee-focused work culture.
• Employee discounts on company products.