IT Systems Engineer; Atlassian & AI

Everlaw is looking for a highly motivated Information Systems Engineer to join our growing IT team! The Information System Engineer reports to the Director, Corporate IT.

As an Information Systems Engineer, you'll greatly impact the day-to-day experience of our employees! You’ll draw on your technical aptitude, logical thought process, attention to detail, and project management skills to drive change through implementation of new technology platforms.

You’ll set your own bar by being self-driven, naturally curious, and highly logical taking on complex problems, suggest a rigorous approach, and provide clear solutions. You’ll use your exceptional collaboration and egoless communication skills to work across teams to discover opportunities and implement solutions accordingly.

At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and democratic and we’re committed to the professional growth of our team members, offering an annual learning and development stipend and regular check-ins with managers regarding career goals.

This is a full-time, exempt position based in our Oakland office with a hybrid work schedule: in office M/W/Th with the option to work from home on Tu/Fr.

• We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals.
• We’re excited for you to learn, grow, and contribute right away! We trust that you’ll bring experience and knowledge that will uplift and uplevel the team, but we don’t expect you to know everything on Day 1.

• Use your egoless communication skills to collaborate with your teammates to solve complex IT projects. You’ll partner with the security engineering, operations, and employee experience team to ensure IT infrastructure is supporting the needs of the business and is secure.
• Become familiar with our current IT infrastructure and SaaS tools.
• Become familiar with our current IT initiatives and determine how you can contribute.
• Use your attention to detail to roll out new IT tools and workflows.
• Use your technical breadth to help maintain, automate, and improve our IT infrastructure.
• Develop strong relationships with all teams at Everlaw to collaborate on IT initiatives.

• You have at least 5 years of experience working with IT infrastructure tools in an environment that is mostly/entirely cloud-based.
• You have deep experience in supporting Atlassian Cloud infrastructure, most notably Jira and Confluence.
• You have a strong interest in AI tooling, particularly in administering and defining best practices for company-wide AI tools.
• You are experienced in building automations utilizing APIs and workflow utilities.
• You have experience managing and supporting an SSO/IdP solution.
• You are comfortable managing computers and mobile devices through MDMs.
• You are proactive, constantly assessing the configuration of IT platforms and making recommendations on how they can be improved.
• You are incredibly organized, process-driven, and capable of anticipating and mitigating friction points in a fast-paced environment collaborating cross-functionally to drive an enjoyable employee experience.
• You are a team player, willing to help other IT members resolve problems when needed.
• You are authorized to work in the United States.

• Atlassian-based certifications
• Knowledge of scripting languages.
• You are comfortable managing office network environments, preferably in Meraki.
• You have experience supporting cloud-based IT infrastructure for a company that is globally distributed.
• You have familiarity supporting an environment with Ubuntu Linux laptops.
• You have experience with audio/video systems.
• You have experience deploying and supporting a SaaS endpoint security solution.
• You have the ability to perform work after hours when necessary.
• The expected salary range for this role is between $128,000 - $192,000.
• Equity program
• 401(k) retirement plan with company matching
• Health, dental, and vision
• Flexible Spending Accounts for health and dependent care expenses
• Paid parental leave and approximately 10 days…