Site Reliability Engineer

Overview

Speechmatics are seeking a Site Reliability Engineer (SRE) whose focus will be improving the reliability of our products, systems and infrastructure. You will work across teams to improve availability, scalability, performance and efficiency of our real-time AI inference APIs. You will get to work with high-scale GPU deployments spread across the world. Our customers expect low-latency responses, making this an interesting problem space to learn about.

• Working with a diverse group of engineers across Speechmatics to improve reliability of our products and systems, from design through to operation in production.
• Taking part in incident response, postmortems and ensuring the same incident doesn’t happen twice.
• Managing and improving Git Ops release workflows and CI/CD pipelines.
• Monitoring system performance and troubleshooting production environments.
• Implementing observability improvements using Open Telemetry tooling.
• Automating processes that reduces manual efforts and creates self-healing systems.
• Taking part in on-call rota for production systems that has a generous daily pay rate and mentorship programme to build your confidence in doing it.

• Comfortable navigating and troubleshooting Linux systems directly from the command line.
• Hands-on experience with major cloud platforms such as AWS, Azure, and GCP.
• Skilled in managing containerised applications using tools like Docker, Kubernetes, and Helm.
• Proficient in Infrastructure-as-Code practices — our production stack includes Terraform, Datadog, ArgoCD, and Git Lab.
• Strong focus on automation; you streamline workflows with Bash scripts and turn to Python when things get more complex.
• Curious about the entire technology landscape — from bare-metal servers to cloud abstractions — and motivated to understand how each layer fits together.
• Naturally inquisitive and eager to dive deep into new technologies; you thrive on learning as you go.
• Prior experience with on-call rotations and incident response is a plus.
• Familiarity with Open Telemetry and related observability tooling is advantageous.

• No matter what stage of your career you’re at, we’ll support you with the training and development needed to reach your career aspirations with us. Flexible working, regular company lunches, and birthday celebrations.
• Private Medical, dental for you and your family, global working opportunities, a generous holiday allowance and pension/401K matching.
• Working from home allowance for tech or home office equipment (in addition to laptop and accessories).
• Parental leave support for employees globally (including adoption assistance and reproductive health services).

At Speechmatics, our mission is simple:
Understand Every Voice out there. We celebrate diversity and are committed to creating an inclusive environment for all employees.