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ServiceNow Developer at DRC Systems

Remote / Online - Candidates ideally in
New Jersey, USA
Listing for: Itlearn360
Remote/Work from Home position
Listed on 2025-10-29
Job specializations:
  • IT/Tech
    IT Consultant, Systems Developer
Salary/Wage Range or Industry Benchmark: 100000 - 130000 USD Yearly USD 100000.00 130000.00 YEAR
Job Description & How to Apply Below

Job Title: Service Now Developer

Location: 100% Remote

Duration: 6+ Months

Experience: 8-10+ Years

About the Role:

We are seeking an experienced Service Now Developer with strong hands‑on expertise in telecom‑specific modules such as OMT, ITOM, TSOM, TSM, TNI, CMDB, and SOMT
, along with Integration Hub and Flow Designer
.
You will design, configure, and implement Service Now solutions to support telecom operations, automation, and data integration initiatives.

Key Responsibilities:
  • Configure and customize Service Now Telecom modules
    : OMT, TSOM, TSM, TNI, CMDB, SOMT.
  • Develop flows, integrations, and automations using Integration Hub and Flow Designer
    .
  • Collaborate with architects and business teams to gather and translate requirements into scalable Service Now solutions.
  • Implement data migration and CMDB enhancements aligned with telecom service models.
  • Perform unit testing, troubleshoot defects, and ensure high‑quality deployments.
  • Contribute to governance, version control, and release management activities.
  • Work within Agile/Scrum environments to deliver iterative enhancements.
Required

Skills & Experience:
  • 8-10+ years of Service Now development experience
    .
  • Strong hands‑on experience with telecom modules (OMT, ITOM, TSOM, TSM, TNI, CMDB, SOMT).
  • Expertise in Integration Hub, Flow Designer, REST/SOAP APIs
    .
  • Knowledge of Service Now data model, workflows, and CMDB structures
    .
  • Proficient in JavaScript, Business Rules, Client Scripts, UI Policies, Glide APIs
    .
  • Understanding of ITIL / ITSM processes.
  • Service Now certifications (CSA, CAD required; CIS preferred).
  • Excellent communication and documentation skills.
Nice to Have:
  • Experience working in Telecom domain implementations or OSS/BSS integrations
    .
  • Familiarity with Discovery, Orchestration, and Event Management
    .
  • Knowledge of Performance Analytics and Predictive Intelligence
    .
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