Professional Services Consultant

Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly – looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote‑first company we believe in empowering our employees to do their best work, wherever they are.

As the data engine for IT and Security, many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.

Cribl is seeking a Professional Services Consultant. We are a fast‑growing, remote‑first company with a mission to unlock the value of all observability data. At our core, we believe in shipping phenomenal products and doing good by our customers and communities. We provide our customers with a new and unprecedented level of observability, intelligence, and control over their real‑time data. We're backed by Sequoia and CRV, and our products are deployed in some of the largest organizations in the world, processing 100s of TB and PB of IT & Security data, and managed by Site Reliability Engineers, System Engineers, and Technical Operations teams.

In this role, you’ll be helping customers strain valuable data from discardable data. You’ll be instrumental in shepherding customers that are starting out on their Cribl journey and also in helping established customers uncover even more value. You will have the ability to interact and see new technology and solutions from our vast and diverse customer base.

• Demonstrate technical leadership and authority in the areas of observability and/or security.
• Be the thought leader in driving complex deployments of Cribl products while working side by side with customers to resolve their unique problems.
• Work with a team of incredibly talented and dedicated peers, all the way from Engineering, Sales Engineering, Support, and Customer Success.
• Lead and execute complex customer engagements, serving as the technical authority and ensuring successful architecture, design, development, deployment, operationalization, and documentation.
• Enhance Cribl’s learning ecosystem by creating valuable resources such as best‑practice documentation, informative blog posts, comprehensive runbooks, engaging workshops, and effective customer training materials.
• Facilitate knowledge transfer, enablement, coaching, and mentoring for team members, customers, and/or partners.
• We are a remote‑first company; work happens across many time zones, and you may occasionally be required to perform duties outside your standard working hours.

• Minimum 5 years of hands‑on experience in technical consulting or big data analytics, demonstrating proficiency in advanced technical concepts and methodologies.
• Extensive expertise in deploying and managing AWS/AZURE/GCP cloud environments, including advanced configuration and optimization techniques.
• Exceptional command over Big Data Analytics tools such as Splunk, Elastic, Grafana, Data Dog, Exabeam, and Azure Sentinel, with a deep understanding of their technical intricacies and practical applications.
• Proven track record of working with complex enterprise applications, including proficiency in deploying and managing Kubernetes, Docker, and other automation technologies.
• In‑depth knowledge and experience with both Unix and Windows operating systems, proficient in utilizing command‑line interfaces and GUIs to accomplish complex tasks.
• Proficient in scripting languages such as JavaScript, with recent experience developing scripts and automation workflows.
• Ability to effectively communicate and engage with a diverse range of stakeholders, including technical personnel such as administrators, as well as executive‑level partners, demonstrating strong interpersonal and presentation skills.
• Passionate about delivering exceptional customer experiences and solving complex technical challenges,…