Systems​/Network Analyst

Position: Systems/Network Analyst 3
Requisition
req
32970

Working Title
Systems/Network Analyst 3

Position Grade
14

Position Summary

The University of New Mexico (UNM) has a full-time Systems/Network Analyst 3 (Database Administrator) opening on the Albuquerque Main Campus. The position will be part of the UNM IT Computing Platforms - Database Team. The DBA team provides technical support in Banner ERP (architecture, installation, and upgrades), enterprise Oracle databases and Microsoft SQL Server databases, Apache Tomcat, Apache HTTP Server, SQL performance tuning, and other enterprise applications.

Primary responsibilities of this position include:

Install, configure, patch, monitor and manage enterprise Oracle and SQL Server databases.

Set up backups and perform recoveries for Oracle and SQL Server databases.

Install, upgrade, and apply patches to the Banner ERP applications and other third-party applications.

Setup, configure and manage Apache Tomcat and Apache HTTP Server.

Work closely with IT Applications staff to implement and support software solutions.

Document and make recommendations for support and service delivery improvements.

Consult with departments across campus as requested on database questions.

Refresh test databases to facilitate user testing.

Work closely with Platforms and Applications staff to troubleshoot and help resolve problems.

Provide 24/7 on-call support (in rotation within DBA team).

The successful candidate will demonstrate skills and knowledge in some of the following - Oracle 19c database on Red Hat Enterprise Linux; SQL Server database on Windows; database backup, recovery, monitoring and diagnostics; and Banner ERP. This position requires on-call work and flexibility to work occasional overtime, nights and/or weekends.

UNM-IT provides a creative work environment with flexible work hours and a supportive team environment. UNM offers outstanding benefits including paid annual and sick leave, a competitive retirement package and educational benefits for employees and family. Work environment includes access to University Gym, Olympic pool and discounts on sports and cultural events.

See the Position Description for additional information.

Conditions of Employment

• Specialty licensure/certification may be required, as specified by the department.
• Successful candidate may be subject to a criminal background check prior to starting work.

Minimum Qualifications

Bachelor's degree; at least 2 years of progressively responsible experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year-for-year basis.

Preferred Qualifications

Preferred Skills Include:

• Oracle 19c database installation, configuration, support, and monitoring experience.
• SQL Server 2016/2017/2019 installation, configuration and support experience.
• Banner ERP installation, configuration, upgrade, support, and monitoring experience.
• SQL
  * Plus and PL/SQL knowledge.
• Oracle and SQL Server database backup and recovery.
• Oracle database performance tuning.
• Linux command line and scripting skills.
• ITIL certification a plus.
• Database support experience.
• Strong verbal and written communication skills.
• Ability to collaborate across multiple groups to complete project assignments.
• Ability to perform problem resolution and on-call support for database services.
• Flexibility to work nights and/or weekends, as needed for upgrades and maintenance.

Additional Requirements
Applications need to include a complete professional work history with dates and hours worked.

Campus
Main - Albuquerque, NM

Department
IT Computing Platforms (322A)

Employment Type

Staff

Staff Type
Regular - Full-Time

Term End Date

Status
Exempt

Pay
Monthly: $4,688.67 - $6,709.73

Benefits Eligible
This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

ERB Statement
As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Background Check Required
Yes

For Best Consideration Date
5/5/2025

Eligible for Remote Work
Yes

Eligible for Remote Work Statement
This position is open to hybrid remote work, an arrangement that allows an employee to work on a part-time basis at an alternate location other than a UNM worksite.

Application Instructions

Only applications submitted through
the official UNMJobs site will be accepted. If you are viewing this job
advertisement on a 3rd party site, please
visit UNMJobs to submit an application.

Include Resume/UNMJobs and Cover Letter. Applicants submitting incomplete application packages may not be…