HR Data Analyst & Implementation Executive; HR​/Tech SaaS

HR Data Analyst & Implementation Executive (HR/Compensation Tech SaaS)

Do you love translating customer requirements into technical solutions?

Would combining your passion for HR and technology excite you?

Join us as we build cutting-edge AI solutions that will transform the future of work!

About Role Mapper

In a world where organisations are facing significant skills challenges, increasing compliance requirements and continuous organisational transformation, current approaches to managing jobs and job data are no longer fit for purpose.

Role Mapper is an AI-powered job management solution that enables organisations to create, manage and future-proof job architectures and job descriptions. Built with inclusion and diversity at the core – our big vision is to help organisations unleash the power of jobs, work & skills and build inclusive workplaces.

In 4 years, we have built a portfolio of global big brand customers across the UK and US, have recently received significant VC funding, and are now embarking on the next chapter of our growth journey.

If you love working in an inclusive, collaborative, team-first culture and are passionate about helping customers solve some of the biggest workforce challenges, then Role Mapper is the place to be!

Job Purpose

The HR Data Analyst & Implementation Specialist is an important new position within our expanding Customer team. This is a multi-faceted role with a big focus on data, system configuration and supporting customer implementations.

You will work closely with our customers to capture, interpret, cleanse and prepare data for processing through our Machine Learning models. You will work with our Data Transformation team to process the data, QA and refine the Machine Learning outputs, ensuring the quality of data produced by our Models delivers quality outcomes for Customers. You will get to know the Role Mapper platform inside out, supporting Customers with configuration, testing and ensuring a smooth onboarding experience.

As HR Data Analyst & Implementation Specialist, you will be responsible for:

• Working with customers to capture, interpret, cleanse and prepare data for processing securely and accurately
• Supporting the setup and configuration of the Role Mapper platform for new customers
• Running user acceptance tests (UAT) to check readiness and troubleshoot technical issues and ensure a smooth go-live
• Reviewing, validating & quality assuring the Machine Learning outputs, ensuring the quality of data produced by our Models delivers accurate and quality outcomes
• Contributing to research and updates to ensure our proprietary jobs model remains accurate and relevant
• Working closely with Customer Success and Technical teams to meet project timelines and improve processes
• Contributing to various team and wider business initiatives that support our continuous improvement and growth

To be successful in this role, you will have:

• Excellent data analysis skills (Excel, SQL, or similar tools for handling structured data)
• Experience working with HR data and a familiarity of job & pay data structures
• Experience of system implementation processes (configuration, UAT, troubleshooting)
• An excitement for how HR technology and machine learning can support HR processes

You will also have:

• Confidence (and enthusiasm for) using and learning new software tools, including AI tools
• Excellent organisational skills - able to manage tasks, priorities, and timelines
• Exceptional attention to detail when working with both data and written content
• Analytical approach – able to spot issues in data, processes, or content and suggest improvements
• Effective written and verbal communication skills – able to communicate effectively with customers, across teams, with a collaborative approach
• Good stakeholder management skills – good at listening, understanding customers’ needs and communicating solutions
• Excitement about the opportunity to join and build a career in a fast-growth start-up where everything is constantly evolving.

Start-up life is not for everyone! To really thrive with us you will be "Start-up ready". You are naturally proactive, open to change, have a continuous improvement mindset, are…