Investment Systems Administration Specialist; remote

Investment Systems Administration Specialist (open to remote)

Join to apply for the Investment Systems Administration Specialist (open to remote) role at Reinsurance Group of America, Incorporated

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

A Brief Overview

The Investment Systems Administration Specialist supports and manages critical Investment platforms and vendors, ensuring stability, security, and alignment with business needs. The role combines technical administration, vendor coordination and continuous improvement to optimize how systems are used across the department. The ideal candidate has deep, hands-on experience working in the Blackrock/Aladdin ecosystem (or equivalent enterprise Investment platforms).

What You Will Do

• Provide day-to-day application support, including troubleshooting and incident resolution as well as coordination and communication of system upgrades and new releases with business and vendor teams. Engage with vendors to track, elevate, and resolve support tickets.
• Lead the technical implementation and deployment of Aladdin modules (and other Investment systems) into our environment — requirements, design, configuration, testing, rollout, and post-go-live support.
• Evaluate new Black Rock and other Investment system product releases and modules; translate product capabilities into business use cases and recommended adoption plans for investment, operations, risk, and data teams.
• Manage relationships with external Investment system vendors including invoice reconciliation and disbursement.
• Manage user access, permissions, and entitlements across investment systems.
• Manage network access for the Investments department by maintaining role-based groups and coordinating with system access controls.
• Maintain vendor repositories and track application versions.
• Develop and maintain reporting policies, procedures, standards, and controls to ensure accuracy and consistency.
• Drive continuous process improvement and automation across platforms.
• Create, monitor, and track key performance indicators (KPIs) to measure system performance, user satisfaction, and operational efficiency.

Education and Experience

Required

• Bachelor’s degree in Accounting, Finance, Information Technology, Mathematics or equivalent working experience AND
• 7+ years’ experience in the investment industry INCLUDING
• 5+ years’ experience with investment operations processes and systems
• 5+ years’ experience with data management processes, functions, and methodologies
• 2+ years’ experience as a liaison to IT as a system Product Owner

OR

• Master’s degree in Accounting, Finance, Math or equivalent field AND
• 5+ years’ experience in the investment industry

Preferred

• Experience with data visualization software (Tableau, Power
  
  BI etc.)
• Experience with Black Rock Solutions Aladdin, Bloomberg, Markit
  
  EDM or other Data Management Platform
• Experience with Azure Dev Ops or similar tool
• Experience with SQL Server Management Studio

Skills and Abilities

Required

• Exceptional investigative, analytical, and problem-solving skills
• Leader and role model in a highly collaborative environment
• Intermediate knowledge of broad investments operations and market data
• Well organized with the ability to multi-task and effectively manage changing priorities
• Ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines
• Ability to translate business needs and problems into viable/ accepted solutions
• Ability to work independently with little supervision, as well as in a team
• Advanced Knowledge of Microsoft products, Visio
• Strong knowledge of the Aladdin product set, common integration patterns (SFTP, APIs, file feeds), and data domains (positions, holdings, prices, transactions)
• Proven experience managing vendor relationships and participating in contract/SLA…