Technology Analyst Bursar's Office

Technology Analyst – Bursar’s Office

To view the position details and/or apply to a position, click on the View Details link below the Job Title. If you have questions about the application process, please refer to the Applicant FAQ’s.

Bookmark this Posting Print Preview | Apply for this Job

Please see Special Instructions for more details. This position is on campus and is not eligible for fully remote work.

Posting Number: S

Position Title:

Technology Analyst – Bursar’s Office

Position Type:
Staff

Location:

Villanova, PA

Recruitment Type:
Internal/External Applicants

Work Schedule:

full-time/12-months Avg Hours Week

Department: 433-Bursar's Office

Position Summary:

Why work at Villanova? Join a mission‑driven organization. Since Villanova University’s founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others. Villanova has been included among the nation’s best colleges and universities. VU’s inclusion again in U.S. News & World Report’s 2025 “Best Colleges” rankings is another indication of the University’s continued prominence and forward momentum.

Villanova’s most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more.

The Technology Analyst serves as the administrator of technical processes for all functions in the Bursar’s Office. More specifically, this position is responsible for ensuring that all information systems in the Bursar’s Office are operational and effective. This position must work in conjunction with Bursar and Finance leadership to assist with compliance of current federal, state, and institutional policies regarding charges assessment, payment processing and refunding.

This position will manage, develop, and optimize the use of information systems for all levels of the Bursar’s Office staff, including training for professional and technical development for the Bursar’s Office staff. This position should provide leadership and strategic direction for the exploration and implementation of new technologies that will assist the work processes of the Bursar’s Office. This position will also ensure that the best technical practices are in place to support the Bursar’s Office and work in conjunction with the Bursar towards that goal.

This position is also responsible for ensuring that all technical operations and processes adhere to University standards with regard to security and sensitivity of electronic data. This position will be primarily responsible for reporting data related to the functions of the Bursar’s office as needed within the office and by other functions. This position will serve as the Bursar’s Office representative on various committees, including but not limited to the Banner Coordination Committee and the UTS monthly review.

• Must become proficient in all areas within the Bursar’s Office. This role will spend a small portion of time providing direct customer service to students/parents and other University Offices.
• Respond to data requests submitted to the Bursar’s Office both internal and externally. Maintain documentation on report information and sources as well as production processes. Produce regularly scheduled reports and data accurately and with punctuality.
• Coordinate with the Bursar and provide technical support related to responsibilities including letter generation, Web maintenance, e‑mail communications, file creation and maintenance, and imaging of documents.
• Responsible for overall maintenance and upgrading of Ellucian’s Banner product, Bursar, General, and Student modules. This includes completing all testing and upgrading implementations and building and maintaining rules for tuition assessment.
• Collaborate and participate with Bursar’s Office Management team in developing new technical solutions, improved functionality, and efficiencies for the delivery of bills, refunds, and payment options as well as for staff processes…