Operations Specialist

Operations Specialist page is loaded## Operations Specialist locations:
Remote - Michigan time type:
Full time posted on:
Posted Todayjob requisition :
R0016355

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.
Additionally, you will enjoy:  
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours  
• 401(k) with company match  
• Paid vacation, sick, personal and parental leave time  
• Paid Volunteer Time: giving back to our communities is important to us  
• Employee Recognition Program – convert your recognition points into gift cards  
• Employee Assistance Program – offers benefits to help you manage daily responsibilities  
• Access to on-demand training courses to advance further in your career
** Job Description
**** Due to client requirements, only candidates who are full time residents of the State of Michigan are eligible for this position.
**** We are looking for a talented individual…
** To join our team as an Operations Specialist. Operations support staff ensure smooth delivery of projects and programs, both internally and externally; while adhering to program, practice and operations guidelines. Operations support staff roles often encompass multiple areas including; data management, metrics and reporting, team facilitation and coordination, and process definition and improvement. These roles tend to be more internal-facing than client-facing, although people in operations roles will often have direct client, customer or trade ally communication and contact.

** Here at CLEAResult, you will fit right in with our energetic team if you are resourceful, resilient, and kind.*
* ** For this opportunity, you’re a great fit if you can…*
* * Manage program data and conduct analysis.
* Assists Program Manager with Program utility braiding and other program metrics.
* Perform client and internal reporting and communications with exceptional attention to accuracy and professionalism.
* Train, review work quality, oversee timelines, address system functionality, and drive process improvements in cooperation with co-workers.
* Enter, track and report on customer data using a variety of tools.
* Communicate with customers regarding Program eligibility via email and phone.
* Participate in team and/or client meetings to provide updates and address action items, identify and escalate issues or areas of concern.
* Other duties as Program needs may change or require.
** In this exciting career opportunity, you will have…
*** 3-6 years’ experience in data management and customer service
* Bachelor’s degree preferred
* Proficiency in Excel - able to perform intermediate to advanced level functions.
** Successful Candidates will:
*** Be responsive and sensitive to customers’ needs, and document each contact with the customer and any referring agency.
* Ensure adherence to internal and system protocols to use CLEAResult systems, documents, and tools, especially concerning confidential customer financial data.
* Ensure the Program Manager and other stakeholders remain informed of the status of projects.
* Have a track record of displaying excellent judgment and independent decision-making for matters concerning project execution, data storage, and data organization.
* Be proficient in Excel - able to perform intermediate to advanced level functions.
** Target Compensation:**$50,000.00
** Compensation Range**$48,800.00 - $66,300.00
** Currency
* * USD
* * Type
* * Salary Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult does not provide sponsorship of any kind. Successful hires must pass pre-employment checks.
** Equal Opportunity…