Principal Engineer AI Carrier Integration

About US

We are a company that provides innovative, transformative IT services and solutions. We are passionate about helping our clients achieve their goals and exceed their expectations. We strive to provide the best possible experience for our clients and employees. We are committed to continuous improvement and innovation, and we are always looking for ways to improve our services and solutions. We believe in working collaboratively with our clients and employees to achieve success.

Location:

Alpharetta, GA (Remote) (Planned, in-office activities may be required on occasion)

Duration: CTH Only GC & Citizens Only W2

We are seeking a highly experienced Principal Engineer to lead the design and development of next-generation AI-driven solutions for insurance carrier integration. This role will play a critical part in shaping our core platform capabilities—leveraging artificial intelligence to accelerate carrier connectivity, streamline quoting and underwriting workflows, and drive automation across the commercial insurance distribution ecosystem.

The ideal candidate will have deep expertise in enterprise system integrations, AI/ML technologies, and scalable SaaS architectures, combined with hands-on leadership experience guiding engineering teams through complex technical initiatives.

• Design and oversee scalable, secure, and reliable carrier API integrations (REST, SOAP, EDI, ACORD, proprietary carrier systems).
• Define patterns, frameworks, and reusable services to accelerate onboarding of new carriers and lines of business.
• Develop AI/ML pipelines to extract, normalize, and map submission and policy data (ACORD forms, loss runs, SOVs, proposals).
• Collaborate with Data Science/AI teams to embed LLMs and vector search into underwriting workflows.
• Evaluate emerging AI models and frameworks to ensure practical, cost-efficient adoption.
• Serve as a hands-on technical leader, writing high-quality code and setting engineering best practices.
• Mentor senior engineers on AI, system integration, and distributed architectures.
• Partner with Product, Carrier Relations, and Operations to align integration roadmaps with business goals.
• Drive performance, scalability, and reliability improvements across the integration and AI pipelines.
• Collaborate with Dev Ops on AWS-based infrastructure (EC2, Lambda, S3, Bedrock, Step Functions, API Gateway).
• Ensure compliance with data security, SOC2, and industry standards.

Experience:

10+ years in software engineering, with 5+ years in a senior/principal role.

Domain Knowledge:
Strong background in insurance carrier integrations, ACORD standards, or related Insur Tech systems.

• Proficiency in Node.js/Type Script (Python experience a plus).
• Strong knowledge of REST/SOAP APIs, event-driven systems, and microservices.
• Familiarity with AI/ML pipelines, LLMs, and vector databases (e.g., Mongo
  
  DB Atlas Vector Search, Pinecone, Redis).
• Solid understanding of cloud infrastructure (AWS preferred).

Leadership:
Proven ability to set technical direction, mentor senior engineers, and influence cross-functional teams.

Mindset:
Pragmatic, collaborative, and passionate about using technology to transform the insurance industry.

• Experience with commercial insurance quoting/underwriting platforms.
• Familiarity with regulatory and compliance requirements in insurance data processing.
• Hands-on experience with Quasar/Vue front-end frameworks.

• Opportunity to shape the future of AI in commercial insurance distribution.
• High-impact role with visibility across engineering, product, and executive leadership.
• Collaborative, innovative culture where technical leaders drive meaningful business outcomes.

• Requires a quiet work environment with regular sitting at a computer for extended periods of time.
• Regular use of hands and fingers.
• Frequent talking or hearing.
• Vision requirements:
  Close, distance, color, peripheral, focus and depth perception.

This is a remote position.