Service Engineer - Hardware Velindre NHS Trust

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
*
* Job Title:

Field Service Engineer (Hardware) – Full Time
***
* Location:

Velindre, Wales (with travel across the UK to receive On-The Job Training)
** Varian is seeking a dedicated and flexible
** Field Service Engineer (Hardware)
** to join our team and support our customer site in
** Velindre Cancer Centre, Cardiff , Wales** & its Satellite Centre in Abergavenny. This is a full-time, hands-on role offering excellent training and career development opportunities.
*
* Key Responsibilities:

*** Provide
** technical support and maintenance
** for Varian hardware systems at the Velindre sites.
* Be
** available 7 days a week**, including
** on-call support
** during evenings and weekends (on-call rota).
* Deliver
** out-of-hours support
** as the primary point of contact in the U.K. with appropriate
** shift allowances and bonus incentives**. ( No bonus that is personally influenced is attributed to role)
* Work on a
** rotating schedule
** and manage service cases effectively.
* Participate in
** UK-wide travel
** for training and shadowing experienced Field Service Engineers (travel allowance and company car provided).
* ** Troubleshooting Excellence:
** Dive into the world of Varian Hardware, taking charge of troubleshooting, repairing, installing, upgrading, and performing preventative maintenance on designated equipment following our established procedures and guidelines.
* ** Customer-Centric Approach:
** Examine complex customer issues, diagnose and resolve them, and establish lasting customer relationships through effective written, verbal, and interpersonal communication.
* ** Multi-faceted Expertise:
** Manage your time efficiently, balancing on-site responsibilities such as preventative maintenance, installations, and upgrades with Varian's Helpdesk function, providing remote support and advice to customers when not scheduled on-site.
* ** Continuous Learning:
** Embrace the opportunity for growth by participating in Varian's training classes for True Beam & Halcyon products, leading to VMS HW Level II and Imaging Level II certification testing.
** Ideal Candidate:**
* ** HS Degree or Equivalent
** Preferred in Electronics:
Associates degree, technical /vocational training or military experience with electronics
* ** Technical Proficiency**:
Solid knowledge and strong experience in complex electronic and electro-mechanical engineering, micro-computers/PC based systems, High Voltage (HV), and Radio Frequency (RF) systems.
* Perform electrical, mechanical and software troubleshooting to determine problems on complex radiotherapy equipment
* In-hospital and remote customer support of radiotherapy accelerators
* Service, support and repair accelerator equipment according to service instructions, manuals and technical bulletins
* 2 – 5 years of related experience
* Must be flexible and adaptable, with the ability to respond to urgent service needs.
* Must live within close proximity to one of the Velindre sites.
* Comfortable working autonomously while also collaborating with the wider UK service team.
* A keen willingness to learn and have extensive training on the Varian products and hardware
* Willing to travel externally for training and development.

This is a
** fantastic opportunity
** for a technically minded professional to grow within a supportive and innovative team, with full training provided.

If you are ready to make a difference and thrive in a dynamic, remote work environment, reach out to our friendly team today to apply for the full-time Field Service Engineer - Hardware position at Varian Medical Systems. Be part of the future of healthcare!
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* Who we are:

** We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
** How we work:
** When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different…